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  • Leo Filippelli 4 posts 84 karma points
    Aug 09, 2018 @ 18:06
    Leo Filippelli

    Hi all,

    I have an Umbraco site up and running since 5 months aprox. It is a digital newspaper that has around 35K visits per month and handles more than 10K contents. It is currently hosted in a shared server on and it has been working quiet good.

    What's the problem then? In the last 2 weeks the service was down 5 times, each of them during 1 or 2 hours and that is very bad for a public site such as a newspaper. I was really happy with the service before this, but now I am starting to think about other hosting alternatives because I can't afford this happening all the time.

    So the question is: what do you recommend for umbraco hosting? I would really love to use Umbraco Cloud, it is great, but starter plan does not support 10K+ contents and the professional is just too expensive for my client.

    Thanks in advance!

  • Greg Hluska 25 posts 133 karma points
    Aug 09, 2018 @ 23:55
    Greg Hluska

    Does the host have any explanation for why they have been down? Could they try moving your site to a different box?

    I'm asking because if the service was good, it's entirely possible that a new tenant moved into the shared box and is causing problems. But honestly, at 35k visits a month, your site could actually be causing everyone else problems. Is it possible that the host moved you onto a box for tenants who use beyond the usual limits of shared hosting?

    How are you at sysadmin? If you're skilled enough to keep a Windows box up, serving 35k visitors and secure, Azure would be a good bet. If you need something managed, I think you'll find that Umbraco Cloud is actually quite competitive on a price vs features vs convenience comparison.

    Edit - This certainly is not a good sign. I just tried to check out your current host and their site is down...maybe ignore the advice about asking them what's up? :)

  • Leo Filippelli 4 posts 84 karma points
    Aug 10, 2018 @ 21:56
    Leo Filippelli

    Thanks for your reply. I alredy asked and my site was not the problematic one. The service was really good the first 5 months, not a single problem, then they have 1 problem that was hard to resolve and after the second time I had downtime they told me it was fixed, but obviously not.

  • Jon R. Humphrey 164 posts 455 karma points c-trib
    Aug 10, 2018 @ 23:17
    Jon R. Humphrey


    I highly recommend looking into your own Virtual Private Server unless you're dead set on using a cloud-based service?

    Happy to answer any questions you might have, or give my recommendation if you still need one.

    Kind regards, Jon

  • Ben Palmer 176 posts 842 karma points c-trib
    Aug 11, 2018 @ 08:50
    Ben Palmer

    Hi Leo,

    Have you looked into Azure yet? There's a pricing calculator that might help you make a decision on that. If you set up an App Service and an SQL Database that could solve your hosting problems. You can also do things like auto-scaling if the site hits traffic spikes etc.

    Alternatively, you could set up your own VPS, I've used eUKHost in the past without too many issues - they're about the cheapest I could find in the UK.

    Hope that helps,


  • John Palmer 75 posts 200 karma points
    Aug 14, 2018 @ 08:29
    John Palmer

    Hi Leo,

    I dont have any problem host my site with them. You can discuss with their support team and ask them to move your account to new server. Maybe they have maintenance or OS problem? Honestly, I've been using their services for years and there are no serious issue with them.

  • Leo Filippelli 4 posts 84 karma points
    Sep 03, 2018 @ 18:38
    Leo Filippelli

    Thank you all for your answers, they were all very helpful. I must say that I did not have any more problems with my current service, it works just fine. However, based on the increasing demand of the site, I am evaluating moving to a dedicated server, and I may decide to stay with the current provider just updating my plan. But I am also looking with good eyes what Azure provides, so I have a nice investigation work to do now... thanks again!

  • Paul Seal 521 posts 2854 karma points MVP 6x c-trib
    Sep 04, 2018 @ 13:12
    Paul Seal

    Hi all

    I use eukHost and they are brilliant. I hardly ever have any down time. I'm on the Windows VPS plan with a 60GB SSD. I have several sites hosted on that server.

    If you combine it with using CloudFlare for CDN and HTTPS for free then its creates fast and secure websites.

    Kind regards


  • Dee 117 posts 337 karma points
    Aug 25, 2021 @ 21:39

    Hey Paul,

    why did you change your hosting provider to umbhost?

  • Paul Seal 521 posts 2854 karma points MVP 6x c-trib
    Aug 28, 2021 @ 10:50
    Paul Seal

    Hi Dee I had a vendr shop site that I didn’t want on my server and umbhost were a great fit. They specialise in Umbraco hosting and helped me migrate

  • Marshall Penn 70 posts 240 karma points
    Sep 04, 2018 @ 14:56
    Marshall Penn

    I have used Memset virtual servers for years and although there have been a few outages (due to network switch issues usually) over the years, otherwise they have been great. They provide a lot of bang for your buck. Of course you do have to know how to administer windows server properly, but it's not that difficult - the main thing is to lock down ports you are not using, and ip restrict the ones you are using. (obviously not 443 or 80). I have been moving some sites onto Azurefor work recently and I find that you are either paying 3 times the price or getting 1/3 of the performance. Of course Azure can give redundancy and other features, so I guess that is why it's so much more expensive.


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