All of a sudden I have started receiving a blank white page when trying to log into the backend of my umbraco site. The console error message I receive says:
angular.min.js?cdv=2119052570:63 TypeError: dialog.element.modal is not a function
at a.scope.show (umbraco.services.js?cdv=2119052570:1980)
at onSuccess (umbraco.services.js?cdv=2119052570:2014)
at i (angular.min.js?cdv=2119052570:79)
at i (angular.min.js?cdv=2119052570:79)
at angular.min.js?cdv=2119052570:80
at Object.$eval (angular.min.js?cdv=2119052570:92)
at Object.$digest (angular.min.js?cdv=2119052570:90)
at Object.$apply (angular.min.js?cdv=2119052570:92)
at j (angular.min.js?cdv=2119052570:101)
at r (angular.min.js?cdv=2119052570:104)
Has anyone received this before and know how to resolve it?
Have you been doing any kind of development just before this started to happen?
Also have you tried another browser or in incognito mode? Does the same thing happen or are you able to login? If so it might be your cookies that have been messed up for some reason. The fix would then be to clear your cookies in the browser that gives you the error and see if you can login after that.
I was creating custom backend applications and all was working fine. I committed my work to the branch. I then upgraded the version on Umbraco to 7.12.1 which when I tried to log into the backend it performed the necessary upgrades and I could then log in. Everything seemed to work fine until today when I am just getting a blank page when trying to log into the backend.
Yes I have performed a hard refresh and tried incognito mode which still shows the same issue.
Ok - Can you try to bump the client dependency version by 1? So if it's 72182 then make it 72183 for instance. It's found in /App_Data/Temp/ClientDependency/ClientDependency.config
Afterwards you should recycle the application pool.
Just tried that and it didnt seem to work unfortunately. The ClientDependency.config file looks like its moved into the config folder as well found at the root of the CMS project.
Blank page when trying to login into the Backend
Hi,
All of a sudden I have started receiving a blank white page when trying to log into the backend of my umbraco site. The console error message I receive says:
angular.min.js?cdv=2119052570:63 TypeError: dialog.element.modal is not a function at a.scope.show (umbraco.services.js?cdv=2119052570:1980) at onSuccess (umbraco.services.js?cdv=2119052570:2014) at i (angular.min.js?cdv=2119052570:79) at i (angular.min.js?cdv=2119052570:79) at angular.min.js?cdv=2119052570:80 at Object.$eval (angular.min.js?cdv=2119052570:92) at Object.$digest (angular.min.js?cdv=2119052570:90) at Object.$apply (angular.min.js?cdv=2119052570:92) at j (angular.min.js?cdv=2119052570:101) at r (angular.min.js?cdv=2119052570:104)
Has anyone received this before and know how to resolve it?
Thanks, Jay
Hi Jay
What exact version of Umbraco are you using?
Have you been doing any kind of development just before this started to happen?
Also have you tried another browser or in incognito mode? Does the same thing happen or are you able to login? If so it might be your cookies that have been messed up for some reason. The fix would then be to clear your cookies in the browser that gives you the error and see if you can login after that.
/Jan
Hi Jan,
Thank you for the reply.
I was creating custom backend applications and all was working fine. I committed my work to the branch. I then upgraded the version on Umbraco to 7.12.1 which when I tried to log into the backend it performed the necessary upgrades and I could then log in. Everything seemed to work fine until today when I am just getting a blank page when trying to log into the backend.
Yes I have performed a hard refresh and tried incognito mode which still shows the same issue.
Cheers, Jay
Hi Jay
Ok - Can you try to bump the client dependency version by 1? So if it's 72182 then make it 72183 for instance. It's found in /App_Data/Temp/ClientDependency/ClientDependency.config
Afterwards you should recycle the application pool.
Does this help any?
/Jan
Hi Jan,
Just tried that and it didnt seem to work unfortunately. The ClientDependency.config file looks like its moved into the config folder as well found at the root of the CMS project.
Anymore ideas would be appreciated.
Cheers, Jay
Hi Jay
Argh, sorry - My memory is bad! I got things mixed up - It's always been placed in the config folder :)
Could you please try bumping it 1 more time and then also delete everything inside the /App_Data/TEMP folder?
Once that is done please recycle the app pool and see if it makes any difference.
Otherwise it might be worth to try and perhaps remove your custom stuff and see if that is causing it for some reason?
/Jan
Hi Jan,
No worries at all I appreciate your help.
On a brighter note you are a legend and that worked. Increasing the client dependency version by 1 and clearing the TEMP folder.
Thank you very much!
Cheers, Jay
Aaaw Jay you make me blush :D - But thanks! And very happy to hear that it worked for you :)
/Jan
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