after upgrade Oops: this document is published but is not in the cache (internal error)
i am having this issue after i upgrade some projects to 7.11.1.
I tried to republish all, i checked some solutions from others inputs but not working for me.
i am not getting so much information from log files eather.
Don't know if you have managed to solve this issue yet but I think you should be able to fix it by going to the Developer section and then select the Examine Management tab. Then you will see external and internal indexes where you can expand the available options when you click on them and then you'll see an option called Index info & tools - Once you hit this link you'll see a Rebuild index button. Try hitting this for both the external and internal index.
Once the indexes are rebuilt you can check if the issue still persists.
For this, you need access to the server. First clear the TEMP folder [solution\ App_Data\TEMP]. Then Restart the site and Recycle the Application Pool. If in case of the Temp file is not deletable, Please stop the site and then try.
In my case, I solved this way. Hope this will help others too.
after upgrade Oops: this document is published but is not in the cache (internal error)
i am having this issue after i upgrade some projects to 7.11.1.
I tried to republish all, i checked some solutions from others inputs but not working for me. i am not getting so much information from log files eather.
someone here who has been in the same position?
i would appreciate any help.
Best regards.
/Alex
Hi Alexander
Don't know if you have managed to solve this issue yet but I think you should be able to fix it by going to the Developer section and then select the Examine Management tab. Then you will see external and internal indexes where you can expand the available options when you click on them and then you'll see an option called Index info & tools - Once you hit this link you'll see a Rebuild index button. Try hitting this for both the external and internal index.
Once the indexes are rebuilt you can check if the issue still persists.
I hope this helps!
/Jan
In some cases we can solve this by rebuilding the indexes,
Developer > Examine tab > Internal Indexer > Rebuild Indexes
Developer > Examine tab > External Indexer > Rebuild Indexes
Another way is by republishing the entire site.
If it's not working go with the bellow one,
For this, you need access to the server. First clear the TEMP folder [solution\ App_Data\TEMP]. Then Restart the site and Recycle the Application Pool. If in case of the Temp file is not deletable, Please stop the site and then try.
In my case, I solved this way. Hope this will help others too.
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