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  • Steve Smith 75 posts 158 karma points
    Aug 30, 2018 @ 08:15
    Steve Smith

    Image cropper not creating crops immediately

    Morning all,

    Just posting this up in case someone has come across it before and has a solution.

    We're working on a site where we're storing the Media on an Azure CDN. This is all working fine - but with one significant bug.

    We're using Image Cropper to make crops of an image.

    When we upload a new image to the media tab, you can see all the generated crops on the edit page in the back office. However, when you try to retrieve a crop in front end, it doesn't work.

    However, if on the edit page, I physically cycle through each of the crops (basically by clicking on them all in turn), and then hit "Save"... it works. I'm informed that it's not meant to work this way - and just uploading an image and hitting "save" should create the default crops without any further intervention. Trying to explain the necessity of this extra step to the content editors is going to be difficult...

    I'm not sure what we've done wrong, but if anyone has any pointers, or has come across this before - we'd appreciate some insight :-)

    Thank you,


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