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  • David Gregory 85 posts 211 karma points
    Oct 11, 2018 @ 14:30
    David Gregory
    0

    User admin access

    Hello all

    How do I give a user access to create/edit groups and users? I've added Users to the Assign access section and this allows them to access and edit their own details but doesn't allow them to create. Version 7.12.3

    Thanks

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Oct 13, 2018 @ 17:28
    Jan Skovgaard
    0

    Hi David

    Can you post a screendump of what you setup looks like? I just need to make sure I understand you correctly before I try to help you out.

    Just started a local installation and had a look but not sure I follow along just yet.

    Looking forward to hearing from you.

    /Jan

  • David Gregory 85 posts 211 karma points
    Oct 15, 2018 @ 08:28
    David Gregory
    0

    Thanks

    I have a group called Editors and I have assigned access to the Users section. enter image description here

    The problem is, when one of my Editors logs in they can't create/edit groups. All groups are greyed out except the Editors group which they belong to. Also, they can click Create group but when they have filled out the details and click save it just logs them out. enter image description here

    Finally, on a related note, when any of us (Admin or Editors) view the list of Users, the Active option has dissappeared from the Status filter. enter image description here

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Oct 17, 2018 @ 20:48
    Jan Skovgaard
    0

    Hi Davis

    Thank you for clarifying things :)

    In order to be able to create and manage other user groups you'll need to setup an administrator account for your client, which is limited to for instance view content, media and users sections. An editor can never become able to setup a user with access to more than what an editor is allowed to do inside the backoffice. So unless you create an administrator as mentioned I don't think you can do what you have in mind.

    Regarding the missing active option I'm not quite sure why it disappears that indeed does seem very odd. I just tried looking on one of my 7.12.3 installs and I'm not able to reproduce the issue so I'm unsure about whether it's a bug or not.

    /Jan

  • Fiona Garnet-Lawson 27 posts 138 karma points
    Oct 26, 2018 @ 14:27
    Fiona Garnet-Lawson
    0

    I have the same issue with user groups being greyed out - even for the group with administrator access permissions.

    We are using v7.7.9.

    We can see the Active option on the status filter. enter image description here

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