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  • Jamie 3 posts 73 karma points
    Oct 19, 2018 @ 08:23
    Jamie
    0

    Body Text formats not working

    hi,

    for some reason one of my articles has a grey background in the back end and I can edit the content in the body text but can't use formatting - no Heading1 etc is able to be selected, can't see anyone else in the page not sure what is going wrong?

  • Jan Skovgaard 11241 posts 23387 karma points MVP 6x admin c-trib
    Oct 19, 2018 @ 08:36
    Jan Skovgaard
    0

    Hi Jamie

    Do you know if perhaps the text entered has been copy pasted from another webpage for instance? If so the text probably contains any formatting and inline styling that might have been in use on the source where it's copied from.

    Now I don't know exactly what your rich text editor instance is setup like but do you see any option to edit the HTML? If you do then try clicking it and see if you can cleanup the HTML from here. Sounds like it's easier in this case.

    Hope this helps!

    /Jan

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