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  • Randy 10 posts 80 karma points
    Nov 02, 2018 @ 19:50
    Randy
    0

    Azure Web App Slow Response

    Hello, We have our website on Azure App Services; Web App and using S2.
    Umbraco version 7.4.1.

    I followed the instructions in the article "Running Umbraco on Azure Web Apps". However, the site periodically gets high response times (over 20s, sometimes over 1 min).

    The additional strange thing is when the response time is high, not many requests coming in. I looked into App Insights and seems issues with Umbraco but can't say for sure since I don't have a lot of experience with App Insights.

    Does it make sense to upgrade to latest Umbraco version?

    Thanks

  • Nicholas Westby 2054 posts 7103 karma points c-trib
    Nov 02, 2018 @ 21:18
    Nicholas Westby
    0

    An Umbraco upgrade might help. One thing I experienced was that some pages would take over a minute to load. I eventually found out it was because Azure doesn't like something about how ImageProcessor caches images. Once I configured ImageProcessor to store cached images outside of the web root, pages started loading in a couple seconds rather than over a minute. Might be worth a shot in your case. And that may require an ImageProcessor upgrade.

  • John Bergman 483 posts 1132 karma points
    Nov 02, 2018 @ 22:19
    John Bergman
    0

    Nicholas, are you using the Azure storage provider for the media files?

  • Nicholas Westby 2054 posts 7103 karma points c-trib
    Nov 02, 2018 @ 22:36
    Nicholas Westby
    0

    are you using the Azure storage provider for the media files?

    Nope.

  • Randy 10 posts 80 karma points
    Nov 02, 2018 @ 22:30
    Randy
    0

    @Nicholas Westby, thanks for the response. I'll try to upgrade. Though, wish me luck...haven't upgraded Umbraco before .

    @John Berman, Do you have info on setting up the storage provider for media files?

  • Nicholas Westby 2054 posts 7103 karma points c-trib
    Nov 02, 2018 @ 22:37
    Nicholas Westby
    0

    Though, wish me luck...haven't upgraded Umbraco before .

    Be sure to backup all the things (code, files, database). Many things can go wrong in an Umbraco upgrade.

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