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  • asaf 8 posts 78 karma points
    Nov 08, 2018 @ 14:58

    content deleted in rich text editor

    Hay, I have a big problem with content in rich text editor, it is suddenly simply deleted. someone add content, but after about an hour the cotnet disapeared.

    no log in logger or audit aboute someone who touch the editor, it is something in the app.

    The problem also is that not content in all RTE in the site has been deleted, only content from some pages.

    I saw issues like this in rich text editor when clicking save or preview but whole page not loaded yet, it's not the issue. However, I tried to recover this problem, but I really do not know what it is that I will know how to do it.

    I use usync, but I do not think it's responsible for that, because only content in RTE has been deleted.

    any suggestion? thank for help!

  • Harry Spyrou 199 posts 560 karma points
    Nov 08, 2018 @ 17:58
    Harry Spyrou

    are you by any chance running uSync on the website?

  • asaf 8 posts 78 karma points
    Nov 08, 2018 @ 19:26

    No. Only when I upgrade document types and or something similar.

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