I am not sure how to go about even debugging this. Our host had an error on their server and our site went down. They appear to have fixed the issue on their side and not the entire site has an "HTTP Error 503. The service is unavailable." message. I cannot load any page even the back end. Nothing I do seems to make any difference.
This is the final message in the error log but this was hours ago and reloading the page does not add any additional errors to the log.
2018-12-02 13:46:03,170 [P21200/D2/T1] INFO Umbraco.Core.CoreBootManager - Umbraco 7.7.8 application starting on HELA
2018-12-02 13:46:03,170 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Determining hash of code files on disk
2018-12-02 13:46:03,185 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Hash determined (took 9ms)
2018-12-02 13:46:03,232 [P21200/D2/T1] INFO Umbraco.Core.MainDom - Acquiring MainDom...
2018-12-02 13:46:03,232 [P21200/D2/T1] INFO Umbraco.Core.MainDom - Acquired MainDom.
2018-12-02 13:46:03,232 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolving umbraco.interfaces.IDiscoverable
2018-12-02 13:46:03,295 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolved umbraco.interfaces.IDiscoverable (took 63ms)
2018-12-02 13:46:03,295 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolving umbraco.interfaces.IApplicationStartupHandler
2018-12-02 13:46:03,295 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolved umbraco.interfaces.IApplicationStartupHandler (took 1ms)
2018-12-02 13:46:03,326 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolving umbraco.interfaces.IDiscoverable
2018-12-02 13:46:03,326 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolved umbraco.interfaces.IDiscoverable (took 0ms)
2018-12-02 13:46:03,326 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolving Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter
2018-12-02 13:46:03,326 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolved Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter (took 0ms)
2018-12-02 13:46:03,326 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolving umbraco.interfaces.IDiscoverable
2018-12-02 13:46:03,326 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolved umbraco.interfaces.IDiscoverable (took 0ms)
2018-12-02 13:46:03,326 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolving Umbraco.Core.PropertyEditors.IPropertyValueConverter
2018-12-02 13:46:03,326 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolved Umbraco.Core.PropertyEditors.IPropertyValueConverter (took 1ms)
2018-12-02 13:46:03,342 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolving umbraco.interfaces.IDiscoverable
2018-12-02 13:46:03,342 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolved umbraco.interfaces.IDiscoverable (took 0ms)
2018-12-02 13:46:03,342 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolving Umbraco.Web.Mvc.SurfaceController
2018-12-02 13:46:03,342 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolved Umbraco.Web.Mvc.SurfaceController (took 0ms)
2018-12-02 13:46:03,342 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolving umbraco.interfaces.IDiscoverable
2018-12-02 13:46:03,342 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolved umbraco.interfaces.IDiscoverable (took 0ms)
2018-12-02 13:46:03,342 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolving Umbraco.Web.WebApi.UmbracoApiController
2018-12-02 13:46:03,342 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolved Umbraco.Web.WebApi.UmbracoApiController (took 0ms)
2018-12-02 13:46:05,185 [P21200/D2/T1] INFO Umbraco.Core.DatabaseContext - CanConnect = True
2018-12-02 13:46:05,373 [P21200/D2/T1] INFO Umbraco.Web.Cache.CacheRefresherEventHandler - Initializing Umbraco internal event handlers for cache refreshing
2018-12-02 13:46:05,404 [P21200/D2/T1] INFO Umbraco.Forms.Core.Cache.CacheEventHandler - Initializing Umbraco Forms Events to trigger Cache Refreshers
2018-12-02 13:46:06,842 [P21200/D2/T1] INFO Umbraco.Web.Search.ExamineEvents - Initializing Examine and binding to business logic events
2018-12-02 13:46:06,842 [P21200/D2/T1] INFO Umbraco.Web.Search.ExamineEvents - Adding examine event handlers for index providers: 3
2018-12-02 13:46:06,857 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolving umbraco.interfaces.IDiscoverable
2018-12-02 13:46:06,857 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolved umbraco.interfaces.IDiscoverable (took 0ms)
2018-12-02 13:46:06,857 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolving [Umbraco.Core.Persistence.Mappers.MapperForAttribute]Umbraco.Core.Persistence.Mappers.BaseMapper
2018-12-02 13:46:06,857 [P21200/D2/T1] INFO Umbraco.Core.PluginManager - Resolved [Umbraco.Core.Persistence.Mappers.MapperForAttribute]Umbraco.Core.Persistence.Mappers.BaseMapper (took 0ms)
2018-12-02 13:46:06,967 [P21200/D2/T1] INFO Umbraco.Core.CoreBootManager - Umbraco application startup complete (took 3895ms)
2018-12-02 13:46:06,967 [P21200/D2/T1] INFO Umbraco.Web.ExamineStartup - Forcing index InternalIndexSet to be unlocked since it was left in a locked state
2018-12-02 13:46:06,982 [P21200/D2/T1] INFO Umbraco.Web.ExamineStartup - Forcing index ExternalIndexSet to be unlocked since it was left in a locked state
2018-12-02 13:46:07,326 [P21200/D2/T12] INFO Umbraco.Core.Sync.ApplicationUrlHelper - New ApplicationUrl detected: [website_url]:80/umbraco
2018-12-02 13:46:07,326 [P21200/D2/T12] INFO Umbraco.Core.Sync.ApplicationUrlHelper - ApplicationUrl: [website_url]:80/umbraco (UmbracoModule request)
2018-12-02 13:47:47,530 [P21200/D2/T5] INFO umbraco.content - Load Xml from file...
2018-12-02 13:47:47,546 [P21200/D2/T5] INFO umbraco.content - Loaded Xml from file.
2018-12-02 13:47:47,827 [P21200/D2/T5] INFO Umbraco.Core.PluginManager - Resolving umbraco.interfaces.IDiscoverable
2018-12-02 13:47:47,827 [P21200/D2/T5] INFO Umbraco.Core.PluginManager - Resolved umbraco.interfaces.IDiscoverable (took 0ms)
2018-12-02 13:47:47,827 [P21200/D2/T5] INFO Umbraco.Core.PluginManager - Resolving umbraco.interfaces.ICacheRefresher
2018-12-02 13:47:47,827 [P21200/D2/T5] INFO Umbraco.Core.PluginManager - Resolved umbraco.interfaces.ICacheRefresher (took 0ms)
2018-12-02 13:47:50,296 [P21200/D2/T5] INFO Umbraco.Core.PluginManager - Resolving umbraco.interfaces.IDiscoverable
2018-12-02 13:47:50,296 [P21200/D2/T5] INFO Umbraco.Core.PluginManager - Resolved umbraco.interfaces.IDiscoverable (took 0ms)
2018-12-02 13:47:50,296 [P21200/D2/T5] INFO Umbraco.Core.PluginManager - Resolving Umbraco.Core.PropertyEditors.IParameterEditor
2018-12-02 13:47:50,296 [P21200/D2/T5] INFO Umbraco.Core.PluginManager - Resolved Umbraco.Core.PropertyEditors.IParameterEditor (took 0ms)
2018-12-02 13:47:52,780 [P21200/D2/T5] INFO Umbraco.Core.PluginManager - Resolving umbraco.interfaces.IDiscoverable
2018-12-02 13:47:52,780 [P21200/D2/T5] INFO Umbraco.Core.PluginManager - Resolved umbraco.interfaces.IDiscoverable (took 0ms)
2018-12-02 13:47:52,780 [P21200/D2/T5] INFO Umbraco.Core.PluginManager - Resolving Umbraco.Core.Deploy.IServiceConnector
2018-12-02 13:47:52,780 [P21200/D2/T5] INFO Umbraco.Core.PluginManager - Resolved Umbraco.Core.Deploy.IServiceConnector (took 0ms)
2018-12-02 13:47:53,717 [P21200/D2/T5] INFO Umbraco.Core.Publishing.PublishingStrategy - Content 'Adverts Sidebar' with Id '10633' has been published.
2018-12-02 13:47:55,999 [P21200/D2/T11] ERROR Umbraco.Core.UmbracoApplicationBase - Unhandled exception in AppDomain (terminating)
System.IndexOutOfRangeException: Index of bound 0
at Lucene.Net.Util.BitVector.GetAndSet(Int32 bit)
at Lucene.Net.Index.SegmentReader.DoDelete(Int32 docNum)
at Lucene.Net.Index.IndexReader.DeleteDocument(Int32 docNum)
at Lucene.Net.Index.DocumentsWriter.ApplyDeletes(IndexReader reader, Int32 docIDStart)
at Lucene.Net.Index.DocumentsWriter.ApplyDeletes(SegmentInfos infos)
at Lucene.Net.Index.IndexWriter.ApplyDeletes()
at Lucene.Net.Index.IndexWriter.DoFlushInternal(Boolean flushDocStores, Boolean flushDeletes)
at Lucene.Net.Index.IndexWriter.DoFlush(Boolean flushDocStores, Boolean flushDeletes)
at Lucene.Net.Index.IndexWriter.PrepareCommit(IDictionary`2 commitUserData, Boolean internal_Renamed)
at Lucene.Net.Index.IndexWriter.Commit(IDictionary`2 commitUserData)
at Examine.LuceneEngine.Providers.LuceneIndexer.IndexCommiter.TimerRelease()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.TimerQueueTimer.CallCallback()
at System.Threading.TimerQueueTimer.Fire()
at System.Threading.TimerQueue.FireNextTimers()
2018-12-02 13:47:55,999 [P21200/D2/T12] ERROR Umbraco.Core.UmbracoApplicationBase - Unhandled exception in AppDomain (terminating)
System.IndexOutOfRangeException: Index of bound 0
at Lucene.Net.Util.BitVector.GetAndSet(Int32 bit)
at Lucene.Net.Index.SegmentReader.DoDelete(Int32 docNum)
at Lucene.Net.Index.IndexReader.DeleteDocument(Int32 docNum)
at Lucene.Net.Index.DocumentsWriter.ApplyDeletes(IndexReader reader, Int32 docIDStart)
at Lucene.Net.Index.DocumentsWriter.ApplyDeletes(SegmentInfos infos)
at Lucene.Net.Index.IndexWriter.ApplyDeletes()
at Lucene.Net.Index.IndexWriter.DoFlushInternal(Boolean flushDocStores, Boolean flushDeletes)
at Lucene.Net.Index.IndexWriter.DoFlush(Boolean flushDocStores, Boolean flushDeletes)
at Lucene.Net.Index.IndexWriter.PrepareCommit(IDictionary`2 commitUserData, Boolean internal_Renamed)
at Lucene.Net.Index.IndexWriter.Commit(IDictionary`2 commitUserData)
at Examine.LuceneEngine.Providers.LuceneIndexer.IndexCommiter.TimerRelease()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.TimerQueueTimer.CallCallback()
at System.Threading.TimerQueueTimer.Fire()
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
I am not able to personally but I can request it. I got some information from our hosts. Our domain is using more server resources than allotted to it. This is causing the application pool to get stopped. So My thought is either our hosting environment is insufficient (Which shouldn't be the case, it is just a normal website) or I am doing something dumb.
When the app pool is restarted the site works for a short amount of time but breaks again.
For anyone that finds this, I deleted all cache files. Restarted the app pool and the site just appears to be working now. I assume there was an error in the cache files. I assume the error came about when the host's server went down.
Entire site has a 503 error
I am not sure how to go about even debugging this. Our host had an error on their server and our site went down. They appear to have fixed the issue on their side and not the entire site has an "HTTP Error 503. The service is unavailable." message. I cannot load any page even the back end. Nothing I do seems to make any difference.
This is the final message in the error log but this was hours ago and reloading the page does not add any additional errors to the log.
What sort of hosting is it? Are you able to restart the app pool?
I am not able to personally but I can request it. I got some information from our hosts. Our domain is using more server resources than allotted to it. This is causing the application pool to get stopped. So My thought is either our hosting environment is insufficient (Which shouldn't be the case, it is just a normal website) or I am doing something dumb.
When the app pool is restarted the site works for a short amount of time but breaks again.
For anyone that finds this, I deleted all cache files. Restarted the app pool and the site just appears to be working now. I assume there was an error in the cache files. I assume the error came about when the host's server went down.
Another reason of "HTTP Error 503. The service is unavailable", is no space left on HardDisk
is working on a reply...