I am troubleshooting behavior of the /umbraco login after moving our installation to a new server. Every time we try to log in, we are immediately logged out and the error "Session timed out." is shown and there are a mixture of 401 unauthorized errors in the network log - all on links within the application (not actual files).
The hosting provider isn't much help in troubleshooting this. Has anything seen this before? After a few times logging in, sometimes it will remain logged in for a few minutes before once again timing out.
Would you be willing to describe your solution? I had the server admin check file permissions and they just said "they are correct". Do you know what yours were when things weren't working, and what the correct permissions were? And on which folders? I assume it's anything below the /umbraco that needs corrected permissions on folders.
Umbraco Session Timing Out on Backoffice Login
I am troubleshooting behavior of the /umbraco login after moving our installation to a new server. Every time we try to log in, we are immediately logged out and the error "Session timed out." is shown and there are a mixture of 401 unauthorized errors in the network log - all on links within the application (not actual files).
The hosting provider isn't much help in troubleshooting this. Has anything seen this before? After a few times logging in, sometimes it will remain logged in for a few minutes before once again timing out.
Here are the most common 401's:
/umbraco/backoffice/UmbracoApi/Entity/GetUrl?id=XXXX /umbraco/backoffice/UmbracoApi/CurrentUser/GetUserTours /umbraco/backoffice/UmbracoApi/Authentication/GetCurrentUser /umbraco/backoffice/UmbracoApi/UpdateCheck/GetCheck /umbraco/backoffice/UmbracoApi/Authentication/GetRemainingTimeoutSeconds
Any help would be appreciated!
I came across the same issue recently. Verify all file permissions. Umbraco is very picky about that.
Would you be willing to describe your solution? I had the server admin check file permissions and they just said "they are correct". Do you know what yours were when things weren't working, and what the correct permissions were? And on which folders? I assume it's anything below the /umbraco that needs corrected permissions on folders.
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