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  • Phil Veloso 38 posts 251 karma points
    Jan 17, 2019 @ 16:22
    Phil Veloso
    0

    Cannot create root node

    Hiya,

    I'm having an issue whereby I can no longer create a new node underneath the root content node. This is a mature project which has gone through multiple upgrades and currently running the latest version.

    I have:

    • Enabled the document type to do some in the settings section.
    • Ensured that my user has sufficient permissions ( Administrator )
    • Can create new nodes underneath other lower nodes.
    • Checked console errors, which only gives a cannot get element by id.
    • Checked umbraco log file, which does not give any information.

    Any suggestions as to what could be causing this?

    Please help, Phil

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  • Phil Veloso 38 posts 251 karma points
    Jan 22, 2019 @ 13:10
    Phil Veloso
    0

    Quick update in case anyone stumbles across this post:

    I'm still having the issue but noticed that certain users are able to create nodes under the root content.

    In the console I'm now getting theses error:

    • Could not find the tree users, activeTree has not been set
    • XML Parsing Error: no root element found Location: website.com/umbraco/backoffice/UmbracoApi/Authentication/PostLogin

    For the first error i'm going to attempt this fix: https://our.umbraco.com/forum/umbraco-forms/77402-could-not-find-persisted-pre-value-for-field-startnodeid

    Although for the second error I have not been able to find a solution. Does anyone have an suggestions?

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  • Phil Veloso 38 posts 251 karma points
    Jan 22, 2019 @ 14:44
    Phil Veloso
    100

    To fix this issue I deleted the entries in the database table umbracoUserStartNode, you can do this manually or use the script below to delete all the rows within the table.

    DELETE FROM umbracoUserStartNode;
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