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  • Christine 110 posts 283 karma points
    16 days ago
    Christine
    0

    Cannot save or publish, back office VERY slow

    I cannot save or publish pages in the back office.

    The wheel just spins and spins....

    Overall the backoffice is very slow

    I'm using Umbraco 7.8.1

  • Alex Skrypnyk 4975 posts 18106 karma points MVP 2x admin c-trib
    16 days ago
    Alex Skrypnyk
    0

    Hi

    What about database connection, is it stable? Is the database on the same server as a website?

    How big the site is?

    Is there some custom code running on node save event?

    Thanks,

    Alex

  • Christine 110 posts 283 karma points
    15 days ago
    Christine
    0

    Hi Alex,

    We are using Umbraco out of the box, so the database is not external. The site is not that big, it's a basic marketing site with a blog. The public facing part of the website is running well. The trouble is the back office. No custom code.

    It has been working fine up until now. No changes to the website were made.

  • Alex Skrypnyk 4975 posts 18106 karma points MVP 2x admin c-trib
    15 days ago
    Alex Skrypnyk
    0

    Hi Christine

    What hard drive are you using for the site? Is it SSD? SQLCE database is really slow sometimes. Can you upgrade to 7.13.2, it should be faster on start.

    Thanks,

    Alex

  • Chris Evans 61 posts 144 karma points c-trib
    16 days ago
    Chris Evans
    0

    Might be worth looking at your javascript console (e.g F12 Developer Tools in Chrome) to see if there are any error messages there.

    The UI can sometimes fail to show any information if javascript has fallen over, and just appears to hang forever.

  • Christine 110 posts 283 karma points
    15 days ago
    Christine
    0

    Sure, i'll check that - thanks!

  • Christine 110 posts 283 karma points
    14 days ago
    Christine
    100

    So I did a clear cache and hard reload in chrome of the back office and it seems to be working ok now!

  • Alex Skrypnyk 4975 posts 18106 karma points MVP 2x admin c-trib
    14 days ago
    Alex Skrypnyk
    0

    good that it's solved

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