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  • Adam Burt 10 posts 74 karma points
    Feb 21, 2019 @ 08:33
    Adam Burt
    0

    Umbraco Member Password Change - Password cannot be changed without the old password

    Hello!

    We appear to be having an issue, possibly related to the latest version upgrade, where it's no longer possible for an admin to change a Member password.

    Attempting to change the password of a member results in the fields being cleared, and the following validation error:

    Validation message showing "Password cannot be changed without the old password"

    As you can see, no box exists to specify the old password, and as such, an admin appears to have no way to manually change a member password.

    I did some googling and the top result is/was this thread: https://our.umbraco.com/forum/using-umbraco-and-getting-started/95815-admin-validation-password-cannot-be-changed-without-the-old-password - which you can see has since been deleted, somewhat unhelpfully!

    The version running is 7.13.2, although this may have happened earlier in the version history and we are only now noticing, as changing member passwords manually is a fairly rare occurrence. I am logged in as an Administrator with all the access available.

    Any suggestions welcome!

  • Sören Deger 733 posts 2844 karma points c-trib
    Feb 21, 2019 @ 08:59
    Sören Deger
    0

    Hi Adam,

    there is an open issue for this topic: https://github.com/umbraco/Umbraco-CMS/issues/4144

    You can subscribe for this issue to get a notification if it's fixed.

    Best, Sören

  • Adam Burt 10 posts 74 karma points
    Feb 21, 2019 @ 09:09
    Adam Burt
    0

    Hi Sören,

    Thanks for that, didn't turn up in my searches, my bad!

    I'll keep an eye on it.

    Cheers,

    • Adam
  • Rotem Orbach 121 posts 607 karma points
    Mar 28, 2019 @ 14:15
    Rotem Orbach
    0

    Hi Adam. Any viable solution? I'm having the same problem. My Umbraco's version is 7.13.1

  • Adam Burt 10 posts 74 karma points
    Mar 28, 2019 @ 15:41
    Adam Burt
    0

    Not yet. Still waiting on the issue to be fixed by the Umbraco team. I suppose you could downgrade temporarily to resolve it until a fix is available.

  • Rotem Orbach 121 posts 607 karma points
    Mar 28, 2019 @ 15:43
    Rotem Orbach
    0

    So they are aware of that issue? If I downgrade, what version should I be downgrading to?

    thanks man

  • Adam Burt 10 posts 74 karma points
    Mar 28, 2019 @ 16:58
    Adam Burt
    0

    They're aware, the issue is logged here: https://github.com/umbraco/Umbraco-CMS/issues/4144

    The bug report says that it appeared in 7.13, so a downgrade to something before that should, in theory, solve your problem.

  • Thomsen 113 posts 336 karma points
    Mar 28, 2019 @ 22:50
    Thomsen
    2

    There is a hack: Just check the "Reset password" box and fill in the new password fields and hit Save ... ;-)

  • Trevor Morgan 13 posts 64 karma points
    Apr 26, 2019 @ 10:21
    Trevor Morgan
    0

    This works, but isn't too intuitive for users. Thanks for the work around though :)

  • AddWeb Solution Pvt. Ltd 109 posts 360 karma points
    Mar 29, 2019 @ 04:39
    AddWeb Solution Pvt. Ltd
    0

    Umbraco uses the Microsoft Membership Provider. You probably have set the property "EnablePasswordRetrieval" to false.

    If you don't know the password but need to change it, you can reset the password bij using the ResetPassword method.

  • Rotem Orbach 121 posts 607 karma points
    Mar 31, 2019 @ 07:43
    Rotem Orbach
    0

    Hi Ashish, Thank you for the answer. Changeing the "EnablePasswordRetrieval" to true, causes this bug: enter image description here

  • Steve Morgan 1349 posts 4458 karma points c-trib
    Apr 26, 2019 @ 10:46
    Steve Morgan
    0

    Did you fix this already? From memory I think I found that I took the defaults from a clean install of the same version of Umbraco for the UmbracoMembershipProvider and UsersMembershipProvider and it all worked.

  • John Bergman 483 posts 1132 karma points
    Apr 27, 2019 @ 17:18
    John Bergman
    0

    Any solution that is code based? We use the member authentication in our mobile app, so this is a breaking change and need to get it fixed asap somehow.

  • Steve Morgan 1349 posts 4458 karma points c-trib
    Apr 27, 2019 @ 19:37
    Steve Morgan
    0

    As in - i took the default lines from the web.config and put them in mine.

  • John Bergman 483 posts 1132 karma points
    May 06, 2019 @ 21:00
    John Bergman
    0

    What did you change that allows you to change the password via code? I've tried a bunch of permutations with no success...

  • John Bergman 483 posts 1132 karma points
    May 06, 2019 @ 21:18
    John Bergman
    0

    Here is a link to a related bug.

    https://github.com/umbraco/Umbraco-CMS/issues/4144

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