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  • Eyal 24 posts 165 karma points
    Apr 02, 2019 @ 07:31
    Eyal
    0

    Backend Users tab very slow

    Hi Guys

    we have umbraco 7.10.4 when we are going to the backend users tab it takes for 3-6 minutes to load the list. we checked with our DBA's and there is no issues with networking or DB structure. have any of you faced this issue?

    many thanks E

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  • Alex Skrypnyk 6163 posts 24143 karma points MVP 8x admin c-trib
    Apr 02, 2019 @ 09:44
    Alex Skrypnyk
    0

    Hi Eyal

    How many users do you have in your db?

    Thanks,

    Alex

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  • Eyal 24 posts 165 karma points
    Apr 02, 2019 @ 09:56
    Eyal
    0

    Hi Alex

    we have about 35 users. what we found out that when logging to the back office, the first tcp request are going to external server with IP 104.27.147.217 only after finish session with this server it is start quering our local DB and than boots up fast.

    so you have any idea why it is going to external server?

    Thanks E

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  • Alex Skrypnyk 6163 posts 24143 karma points MVP 8x admin c-trib
    Apr 03, 2019 @ 00:18
    Alex Skrypnyk
    0

    Hi Eyal,

    This ip - our.umbraco.org, this request checks what is latest Umbraco version now. You can disable this request by setting this setting in AppSettings:

    <add key="umbracoVersionCheckPeriod" value="0" />

    Thanks,

    Alex

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  • Eyal 24 posts 165 karma points
    Apr 03, 2019 @ 06:11
    Eyal
    0

    Hi Alex

    thanks for the reply i can not find the string "umbracoVersionCheckPeriod" anywhere. can you pin point me.

    thanks E

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  • Alex Skrypnyk 6163 posts 24143 karma points MVP 8x admin c-trib
    Apr 03, 2019 @ 09:13
    Alex Skrypnyk
    0

    Hi Eyal

    Go to web.config => 

    <add key="umbracoVersionCheckPeriod" value="0" />

    enter image description here

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  • Eyal 24 posts 165 karma points
    Apr 03, 2019 @ 10:04
    Eyal
    0

    Hi Alex

    tried it. and did iisreset the tcp connection still going out to external umbraco server. i saw that there is file feedproxy.config that allows external domains.

    enter image description here

    any ideas? thanks E

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  • Alex Skrypnyk 6163 posts 24143 karma points MVP 8x admin c-trib
    Apr 03, 2019 @ 10:10
    Alex Skrypnyk
    0

    As you see from the comment - 

    <!-- The following hostnames are used by on the dashboards, please do not delete these. -->

    Dashboard it's a screen that you see on the right side when login.

    You can disable this umbraco screen, go to "/Config/Dashboard.config"

    Find the following lines and remove:

      <control showOnce="true" addPanel="true" panelCaption="">
    views/dashboard/default/startupdashboardintro.html
  </control>

</tab>

    Thanks,

    Alex

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  • Eyal 24 posts 165 karma points
    Apr 03, 2019 @ 11:55
    Eyal
    0

    Hi Alex

    did what you said and indeed the default welcome page did not load. still we see tcp connections going to umbraco external servers & users tab still takes 5 mins to load.

    any other ideas?

    thanks E

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