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  • Naveed Ali 161 posts 426 karma points
    Aug 04, 2019 @ 13:52
    Naveed Ali
    0

    I have added an umbraco contact form but it will not send an email.

    I have done some googlig and people mention settings up the smtp settings

    where or how do i do this??? i do not find any such default mail settings in the web config file

    can somebody please point me to the file path and file i am looking for to make these changes in please

    Thanks

  • Chriztian Steinmeier 2798 posts 8788 karma points MVP 7x admin c-trib
    Aug 04, 2019 @ 15:56
    Chriztian Steinmeier
    0

    Hi Naveed,

    Have a look here: https://our.umbraco.com/documentation/Reference/Config/webconfig/#smtp-settings

    You may need to add the section yourself.

    /Chriztian

  • Naveed Ali 161 posts 426 karma points
    Aug 04, 2019 @ 19:21
    Naveed Ali
    0

    yes i don't have that section anywhere..will add it myself and give that a go.

  • Naveed Ali 161 posts 426 karma points
    Aug 06, 2019 @ 19:19
    Naveed Ali
    0

    I have set an smtp using "MailJet"

    I am now getting this error

        System.FormatException: The specified string is not in the form required for an e-mail address.
       at System.Net.Mail.MailAddressParser.ReadCfwsAndThrowIfIncomplete(String data, Int32 index)
       at System.Net.Mail.MailAddressParser.ParseDomain(String data, Int32& index)
       at System.Net.Mail.MailAddressParser.ParseAddress(String data, Boolean expectMultipleAddresses, Int32& index)
       at System.Net.Mail.MailAddressParser.ParseAddress(String data)
       at System.Net.Mail.MailAddress..ctor(String address, String displayName, Encoding displayNameEncoding)
       at System.Net.Mail.MailMessage..ctor()
       at Umbraco.Forms.Core.Providers.WorkflowTypes.SendRazorEmail.Execute(Record record, RecordEventArgs e)
    

    an ideas?? could it be due to me not having a network host ip address?? I presumed this should be the smtp servers IP address but on MailJet set up they do not provide any ip address only a host

    This is my web.config mail set up:

      <system.net>
       <mailSettings>
            <smtp from="in-v3.mailjet.com">
                <network host="127.0.0.1(standard umbraco one??)" port="587" userName="have taken out" password="have taken out" />
            </smtp>
        </mailSettings>
      </system.net>
    

    I think i am missing a setting here in my web config.. any ideas please

  • Chriztian Steinmeier 2798 posts 8788 karma points MVP 7x admin c-trib
    Aug 06, 2019 @ 19:33
    Chriztian Steinmeier
    1

    Hi Naveed,

    The from attribute should be an email address. The host attribute should hold the SMTP server's hostname (or IP). Looks like you've accidentally put the servername in the from attribute?

    /Chriztian

  • Naveed Ali 161 posts 426 karma points
    Aug 06, 2019 @ 19:45
    Naveed Ali
    0

    ah yes facepalm stupid me

    I am not getting the error no more now..but can see no email is being sent.

    This is proving more difficult then I thought

    is there any thing else I may need to set up I have it like this now:

         <system.net>
       <mailSettings>
            <smtp from= "***@outlook.com">
                <network host="in-v3.mailjet.com" port="587" userName="***" password="***" />
            </smtp>
        </mailSettings>
      </system.net>
    
  • Chriztian Steinmeier 2798 posts 8788 karma points MVP 7x admin c-trib
    Aug 06, 2019 @ 19:49
    Chriztian Steinmeier
    101

    Hi again - we've all been there (facepalming our way through :-)

    Actually, there could be one last setting - in the umbracoSettings.config file there's a setting for notifications (which is also used by UmbracoForms if no sender mail is configured):

    https://our.umbraco.com/documentation/Reference/Config/umbracoSettings/#notifications

    Otherwise, I'd start double-checking the hostname + port values. But you've probably already triple-checked those, so... :)

    /Chriztian

  • Naveed Ali 161 posts 426 karma points
    Aug 06, 2019 @ 19:53
    Naveed Ali
    1

    legend..that was it ..Thanks a lot for the help..finally got there

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