Hi, i've been trying to send both my contact and subscription forms to a gmail account but no emails have been received. I used to be able to send them out.
All the SMTP details are correct, so i don't know what the issue is.
I'm sending these forms out through a gmail account to the same gmail account.
One of the issues with using Gmail to send from a 3rd-party site is that you will most likely need to update your DNS records to tell Gmail that the sender is allowed.
Usually this is by adding an spf record with the IP address for the web host. You may also need to allow relay of mail by configuring the Gmail account for this, and there may be more required config :-( .
I agree with Alex that using Sendgrid (or another mail host) is likely the simplest and most reliable approach. They both offer free plans if you're not sending many messages.
Forms not being sent to Gmail
Hi, i've been trying to send both my contact and subscription forms to a gmail account but no emails have been received. I used to be able to send them out. All the SMTP details are correct, so i don't know what the issue is.
I'm sending these forms out through a gmail account to the same gmail account.
Hi Dawn
How did you check that SMTP is correct?
Using gmail account isn't a right way to send email. It's much better to use mailgun or sendgrid for sending emails.
Thanks, Alex
Hi Alex
Thanks for the reply! I'm only the project manager, my developer sent across this screenshot and both the UN and PW are correct.
So what you're saying is that i should use 3rd party applications such as sendgrid for all the forms i have on my website?
Hi Dawn -
One of the issues with using Gmail to send from a 3rd-party site is that you will most likely need to update your DNS records to tell Gmail that the sender is allowed.
Usually this is by adding an
spfrecord with the IP address for the web host. You may also need to allowrelayof mail by configuring the Gmail account for this, and there may be more required config :-( .I agree with Alex that using Sendgrid (or another mail host) is likely the simplest and most reliable approach. They both offer free plans if you're not sending many messages.
-Paul
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