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  • Joseph 9 posts 79 karma points
    Sep 11, 2019 @ 21:07
    Joseph
    0

    Media Icons has no previews, Help! *screenshot

    I have attached a screenshot showing what's wrong.

    Does anyone have any idea as to why I can't click or see the photos? I can't even click on it, I believe it should show a small thumbnail but not even that. Just white sticks you see in the attachment. Help! Thank you in advance!enter image description here

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  • Tim Miller 32 posts 252 karma points
    Sep 11, 2019 @ 21:35
    Tim Miller
    0

    What version are you on? I believe what you are seeing was fixed in the 7.15.1 release.

    Release notes: https://our.umbraco.com/download/releases//7151

    This bug: https://github.com/umbraco/Umbraco-CMS/issues/5848

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  • Joseph 9 posts 79 karma points
    Sep 11, 2019 @ 22:01
    Joseph
    0

    Thank you for the quick reply Tim. We are using Umbraco version 7.10.4

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  • Shaishav Karnani from digitallymedia.com 354 posts 1638 karma points
    Sep 12, 2019 @ 05:25
    Shaishav Karnani from digitallymedia.com
    0

    Hi Joseph,

    Is your media on Umbraco Cloud or Azure Storage Account?

    Cheers,

    Shaishav

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