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  • Adam Shallcross 55 posts 211 karma points MVP c-trib
    Sep 25, 2019 @ 08:57
    Adam Shallcross
    0

    Media skipping recycle bin when deleted

    So we had a really strange issue happen last night on a new client site (Umb 7.15.2).

    They were trying to delete a media item from the library, but somehow have managed to delete a folder in the media library named 'images' that they had setup that of course held all their images - over 2k of them!!

    However, for some reason these seem to have totally disappeared from the Umbraco instance!!

    They aren't in the recycle bin at all. They have literally been deleted. The site is on Azrue so we hold the media in blob storage. And they have been deleted from there.

    Looking at the logs we can see that there were ~ 2k transactions at around the time the client deleted the items so clearly this was processing the deletion.

    The client also swears blind they didn't right click > delete > go to recycle bin > empty recycle bin.

    We still have other previously deleted items in there as well, just none if the 2k images that we are referring too here.

    So my questions are:-

    • Has anyone ever seen this happen before??
    • Is there some limit on numbers of items that can be moved to the recycle bin so in this instance it was skipped?
    • Is there something in the Azure File System Object that makes images stored in blob storage skip the recycle bin?
    • Have we just uncovered a really bizarre Umbraco bug?

    Any one with any thoughts or experience around this :)

  • Niels Odgaard 14 posts 155 karma points
    Jan 09, 2020 @ 09:37
    Niels Odgaard
    0

    I've just experienced the exact same thing.

    Did you learn more about why this happened and how to prevent it from happening again?

  • Ian Dawson 24 posts 104 karma points
    Sep 20, 2021 @ 09:00
    Ian Dawson
    0

    I know this ticket is pretty old, but this also happened to us last week.

    We had a folder with over 2000 images in it in various subfolders and someone accidentally deleted the folder.

    But there was nothing in the recycle bin and they'd been completely deleted from our azure blob storage.

    Any ideas what might have happened. Are there limits to the size of the recycle bin?

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