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  • K.Garrein 164 posts 629 karma points
    Oct 04, 2019 @ 05:47
    K.Garrein
    0

    Umbraco v8.x keeps automaticly removing (or disabling?) user accounts

    Using Umbraco And Getting Started
    Umbraco 8

    Dear all,

    I had this issue with 2 unrelated Umbraco v8.x websites now. Umbraco just removes (or disables?) admin user accounts by itself, with no apparent reason...

    I always create 2 admin accounts, one from the installation procedure and an extra as a backup. But Umbraco just removes (or disables?) them both in v8.x.

    Also strange is, this doesn't happen soon, the Umbraco website can be active for a couple of days or weeks and then suddenly the accounts are gone...

    Is anyone aware of this issue? Is there a fix?

    Thanks!

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  • Mila Pandurska 75 posts 353 karma points
    Oct 04, 2019 @ 07:38
    Mila Pandurska
    0

    Hi K.Garrein, What are the accounts statuses in the database? Where is the application hosted? Is there some logs?

    Regards Mila

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  • K.Garrein 164 posts 629 karma points
    Oct 04, 2019 @ 08:01
    K.Garrein
    0

    Don't remember what the statusses were.

    Database = MS SQL Server 2016 Hosting = dedicated Windows Server 2016 with IIS, I have full control

    The installation admin account now works again after resetting the password. But why did the original password stop working? Only me uses that account...

    The backup account was locked. When I try to unlock it in the backend then it goes back to locked???

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  • K.Garrein 164 posts 629 karma points
    Oct 07, 2019 @ 10:30
    K.Garrein
    0

    Today I start my working day, I need to login into the backend, and... the admin accounts are not working anymore... AGAIN...!?

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  • K.Garrein 164 posts 629 karma points
    Oct 25, 2019 @ 13:33
    K.Garrein
    0

    AGAIN!!! WTF man, this kinda sucks!

    We need to do some work on the website and all user accounts are dead again :'(

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