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I have done both these steps:
See - https://our.umbraco.org/documentation/reference/config/umbracosettings/#notifications
Next step is to use a SMTP server to send the emails out from Umbraco. What you need is go to the web.config file and add the SMTP settings like this https://our.umbraco.org/Documentation/Reference/Config/webconfig/#smtp-settings
I am using SendGrid as the SMTP service
I have set up a basic Umbraco form and when I press submit it does nothing. It does not send en email or say thank you etc upon submission
Having an absolute nightmare with this.
Is there something I am missing on setting the SMTP service up within umbraco?
Also I like to add I have set it up for Merchello notifications and they work fine. So i know it is not the SMTP service
From what you describe it seems like your forms are not being submitted.
You should take a look at that first, since you wont get an e-mail-workflow running when forms are not submitted correct.
Are there any errors in your logs?
Did you add the scripts below to your template, assuming you're using the Umbraco Foms package? I've had issues where I've forgotten.
Some version of jQuery along with these two:
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