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  • Naveed Ali 136 posts 361 karma points
    Oct 06, 2019 @ 13:36
    Naveed Ali
    0

    I have done both these steps: See - https://our.umbraco.org/documentation/reference/config/umbracosettings/#notifications

    Next step is to use a SMTP server to send the emails out from Umbraco. What you need is go to the web.config file and add the SMTP settings like this https://our.umbraco.org/Documentation/Reference/Config/webconfig/#smtp-settings

    I am using SendGrid as the SMTP service

    I have set up a basic Umbraco form and when I press submit it does nothing. It does not send en email or say thank you etc upon submission

    Having an absolute nightmare with this.

    Is there something I am missing on setting the SMTP service up within umbraco?

    Thanks

  • Naveed Ali 136 posts 361 karma points
    Oct 06, 2019 @ 14:00
    Naveed Ali
    0

    Also I like to add I have set it up for Merchello notifications and they work fine. So i know it is not the SMTP service

  • Søren Gregersen 314 posts 1240 karma points MVP c-trib
    Oct 06, 2019 @ 21:26
    Søren Gregersen
    0

    From what you describe it seems like your forms are not being submitted.

    You should take a look at that first, since you wont get an e-mail-workflow running when forms are not submitted correct.

    Are there any errors in your logs?

  • Amir Khan 990 posts 1988 karma points
    Oct 07, 2019 @ 22:21
    Amir Khan
    0

    Did you add the scripts below to your template, assuming you're using the Umbraco Foms package? I've had issues where I've forgotten.

    Some version of jQuery along with these two:

    <script src="https://ajax.aspnetcdn.com/ajax/jquery.validate/1.13.1/jquery.validate.min.js"></script>
    <script src="https://ajax.aspnetcdn.com/ajax/mvc/5.1/jquery.validate.unobtrusive.min.js"></script>
    
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