Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Paul de Quant 349 posts 1338 karma points
    Oct 10, 2019 @ 07:22
    Paul de Quant
    0

    PNGs appearing as black tiles in Media Section

    Hi,

    I'm using Umbraco 8.1.5 and I've noticed that when I upload a PNG file to the media section, the thumbnail shows as a black tile in the list view, but when I click the asset itself to view more details I can see the image fine.

    Then when I select the image to show on a page, it shows as black tile again.

    Has anyone else had this issue and is this a bug or some config that needs tweaking for PNG support.

    Thanks Paul

  • Nik 1155 posts 4763 karma points MVP 2x c-trib
    Oct 10, 2019 @ 07:50
    Nik
    0

    Hi Paul,

    Are you running your site in Azure / using Azure Blob Storage for media?

    Nik

  • Paul de Quant 349 posts 1338 karma points
    Oct 10, 2019 @ 08:00
    Paul de Quant
    0

    yes, I am.

  • Nik 1155 posts 4763 karma points MVP 2x c-trib
    Oct 10, 2019 @ 08:05
    Nik
    0

    It's an issue with Image Processor with no known fix:

    https://github.com/JimBobSquarePants/ImageProcessor/issues/747 https://github.com/JimBobSquarePants/ImageProcessor/issues/713

    https://github.com/JimBobSquarePants/ImageProcessor#roadmap

    Sorry to not have better news.

    Nik

  • Paul de Quant 349 posts 1338 karma points
    Oct 10, 2019 @ 08:10
    Paul de Quant
    0

    Hi Nik,

    Thanks for getting back to me. This is a real shame, guess I'll have to get the client to stick with JPGS instead and block the upload of PNGs.

    Cheers

    Paul

  • Nik 1155 posts 4763 karma points MVP 2x c-trib
    Oct 10, 2019 @ 08:15
    Nik
    0

    Yeah, it's a bit of a nightmare tbh. We've had it on 4 sites now and it's just a pain especially when you want transparent images for things.

    What's even stranger is that you'll find "some" pngs work but not all.

Please Sign in or register to post replies

Write your reply to:

Draft