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  • Ben Furnival 1 post 72 karma points
    Oct 21, 2019 @ 15:15
    Ben Furnival

    NuCache - 'this document is published but is not in the cache'


    We have a live site running on Umbraco V8, we have just experienced an issue where we have made a simple content update to the home node of the site. Once the page saved and published we received the following message in the back office.

    'this document is published but is not in the cache'

    and an error on the frontend of the website.

    The only action that resolved the issue was to rebuild the NuCache database under 'Settings' > 'Published Status' and republishing the home node.

    Can anyone help explain why/how this has happened? and if anyone has experienced this before?

    Thank you.

  • Ismail Mayat 4511 posts 10091 karma points MVP 2x admin c-trib
    Oct 21, 2019 @ 15:42
    Ismail Mayat

    I am getting similar issue, however if i republish everything its back till the next time it does the same thing.

  • Doug Moore 48 posts 103 karma points c-trib
    Dec 11, 2020 @ 13:10
    Doug Moore

    We also often run into this. I would love to know how to keep it from happening.

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