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  • Jason LaBaw 17 posts 47 karma points
    Nov 30, 2015 @ 20:09
    Jason LaBaw
    0

    Unable to Authorize

    Hi Warren et al, I'm having a bit of trouble getting the Analytics package to work properly. I've successfully installed it. The Authorization process doesn't seem to be sticking. I checked the console and am getting the error below:enter image description here

    We're on 7.3.1.

    Many Thanks -

    Jason

  • Warren Buckley 2085 posts 4522 karma points MVP 6x admin hq c-trib
    Nov 30, 2015 @ 20:46
    Warren Buckley
    0

    Hi Jason

    Sorry to hear that you are having problems. Can you try another browser or force clearing your cache first please.

    The next is to disable content dependency framework by ensuring that .NET debug mode in the web.config is turned on.

    Try with that and see how that goes please.

    Cheers Warren

  • Asbjørn 75 posts 180 karma points c-trib
    Apr 05, 2016 @ 07:00
    Asbjørn
    0

    In my case, it was a permissions issue in the config files in ~/App_Plugins/Analytics that caused it to not be able to save settings. Perhaps this could be the case for other people as well?

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