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  • Kaiyu 2 posts 22 karma points
    Apr 14, 2011 @ 11:12
    Kaiyu
    0

    Error message in umbraco

    hi Lee,

    i installed the package, and registed on the website, then entered the user name and key in the datatype. and yes, it worked, but in umbraco, when i clicked the button "Click here to generate a shorteded URL using Bit.ly" in the page, it appered an error said that

    "There appears to be an issue with the Bit.ly API service, please try again shortly."

    from the image in introduction, i noticed that the shorted url will apper in the page. but why it errors in my local?

    is there anything need to configrate?

    the version i used: umbraco 4.042 + dot net framework 2/3.5

                               and umbraco 4.7 + dot net framework 4

    thanks,

    Kaiyu

  • Lee Kelleher 4026 posts 15836 karma points MVP 13x admin c-trib
    Apr 14, 2011 @ 11:25
    Lee Kelleher
    0

    Hi Kaiyu, thanks for getting in touch.

    Can you double-check that your bit.ly username and API key are set in the data-type's prevalue editor?

    It might be that the original bit.ly demo API key is still in use, which regularly hits limitation thresholds.

    Cheers, Lee.

  • Kaiyu 2 posts 22 karma points
    Apr 14, 2011 @ 11:38
    Kaiyu
    0

    oh, thanks, Lee, it is the user name

    when i registered, i used name as "MaoKaiyu", and i filled into the datatype by using this name,

    but i found that when i visit the bit.ly, my profile is "maokaiyu", so i changed in umbraco, it works.

    it is a great package

    thanks,

    Kaiyu

  • Lee Kelleher 4026 posts 15836 karma points MVP 13x admin c-trib
    Apr 14, 2011 @ 11:44
    Lee Kelleher
    0

    Hi Kaiyu,

    Glad that you like the package and that you easily resolved the issue!

    Cheers, Lee.

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