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  • Huw Reddick 734 posts 2445 karma points
    Jun 07, 2022 @ 07:49
    Huw Reddick
    0

    Problem getting converge installed on webserver

    Hi Stuart,

    I am having some problems with Converge and Umbraco 9.5.1.

    I have installed locally using nuget, and everything appears to have installed OK, dashboard and settings etc. all functioning as expected.

    When I push my changes to my webserver however, Converge only seems to half install. The link is in the menu and the dashboard appears when the link is clicked, however that is it, clicking on either of the links on the left does nothing.

    It show the following errors in the browser debug console

    enter image description here

    Any thoughts?

  • Stuart Mullinger 76 posts 393 karma points
    Jun 07, 2022 @ 07:56
    Stuart Mullinger
    0

    Sounds like some files are missing. Did all of the App_Plugins files get copied across to the webserver? What about Converge.dll?

  • Huw Reddick 734 posts 2445 karma points
    Jun 07, 2022 @ 11:31
    Huw Reddick
    0

    Hi,

    Yes they appear to have but will recheck, they are all in the published folder from VS. I'll do a file compare to make sure nothing got corrupted

  • Huw Reddick 734 posts 2445 karma points
    Jun 07, 2022 @ 12:43
    Huw Reddick
    0

    Where should the App_Plugins folder be on the server?

    I am seeing this in the umbraco logs

    System.IO.FileNotFoundException: No such file exists /App_Plugins/Converge/backoffice/mergeFromRemote/edit.controller.js?v=4 (mapped from /App_Plugins/Converge/backoffice/mergeFromRemote/edit.controller.js?v=4)
    File name: '/App_Plugins/Converge/backoffice/mergeFromRemote/edit.controller.js?v=4'
    
  • Stuart Mullinger 76 posts 393 karma points
    Jun 07, 2022 @ 13:22
    Stuart Mullinger
    0

    Hopefully someone else will be able to help with that as I'm not sure. Don't have a V9 server installation.

    That line comes from the package.manifest file, which I suspect may need updating. It, itself, lives under App_Plugins, so the files are obviously somewhere.

  • Huw Reddick 734 posts 2445 karma points
    Jun 07, 2022 @ 14:58
    Huw Reddick
    1

    Ok thanks, I'll have a fiddle around see if I can work out what is going on.

  • Huw Reddick 734 posts 2445 karma points
    Jun 08, 2022 @ 08:58
    Huw Reddick
    1

    Hi Stuart,

    Just to let you know the problem appears to be related to the first error '/sb/backoffice script' in the list which is an Umbraco error rather than a converge error, this Umbraco error is basically preventing it from loading the converge controller. Will keep digging to see if I can figure out what is causing it.

  • Huw Reddick 734 posts 2445 karma points
    Jun 08, 2022 @ 11:08
    Huw Reddick
    0

    Hi Stuart,

    It would seem that the error occurs when installing Converge (which works perfectly ok in VS) and then pushing published changes to IIS website (it pushes the dll and App_Plugins folders).

    The error then appears as soon as you load the /umbraco back-office url. Uninstalling converge reverts behavior back to normal.

  • Stuart Mullinger 76 posts 393 karma points
    Jun 08, 2022 @ 11:12
    Stuart Mullinger
    0

    Is there anything in the log file for that 500 error?

  • Huw Reddick 734 posts 2445 karma points
    Jun 08, 2022 @ 12:03
    Huw Reddick
    0

    This error, and several others similar but different files.

    System.IO.FileNotFoundException: No such file exists /App_Plugins/Converge/backoffice/mergeFromRemote/edit.controller.css (mapped from /App_Plugins/Converge/backoffice/mergeFromRemote/edit.controller.css)
    File name: '/App_Plugins/Converge/backoffice/mergeFromRemote/edit.controller.css'
    

    I can however browse to that file. But for some reason the backoffice is unable to.

  • Stuart Mullinger 76 posts 393 karma points
    Jun 08, 2022 @ 12:59
    Stuart Mullinger
    0

    Strange. A permission problem maybe?

  • Huw Reddick 734 posts 2445 karma points
    Jun 08, 2022 @ 15:44
    Huw Reddick
    0

    That was my first thought, but I gave full access to every user it is likely to be and it made no difference, it's a very odd one.

    I will try installing a dummy dashboard and controller and see what happens when I publish that.

  • Huw Reddick 734 posts 2445 karma points
    Jun 09, 2022 @ 07:41
    Huw Reddick
    0

    I have discovered the cause of the problem.

    The converge dashboard only works if running the site in debug mode, if you set debug to false then those errors start appearing and the dashboard doesn't work.

  • Stuart Mullinger 76 posts 393 karma points
    Jun 09, 2022 @ 07:52
    Stuart Mullinger
    0

    Good work Huw! I'll see if I can take a look at what's causing that. May be a while I'm afraid as I'm a bit busy at the moment.

  • Huw Reddick 734 posts 2445 karma points
    Jun 09, 2022 @ 09:09
    Huw Reddick
    0

    Thanks Stuart, no rush on my part now I know how to get it running :)

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