Error in licensingResource.checkValid function and some backoffice pages empty
Hi David,
I'm interrested to purchase your new version of EventCalendar for a customer project but when I try to use and test the package in the backend, I receive an empty context menu (to add new items) and an empty dashboard page.
When I run the Chrome DevTools, I can see an error in the backend of the interface about Licensing and I think that this error is related to the problems I have.
Umbraco version 7.4.3 assembly: 1.0.5948.18141
EventCalendar 3.2.1
Error:
TypeError: licensingResource.checkValid is not a function
at new
The installation process has reported success, all my browser caches are cleared and it seem I have all the files of the package to the good place in the Umbraco structure.
Screenshot:
Dashboard empty with error message in DevTools
Context menu empty
User is ok
Thank you for your help, I'm stuck with this problem since few days without solution.
tested on a blank solution with umbraco 7.4.3 and package version 3.2.1.
As always it worked on my machine. -.-"
Are you using SQL CE or SQL Server?
Have you updated Newtonsoft.Json to 7.0.1?
Can you verify that you have a file called licensing.resource.js under App_plugins/EventCalendar/Resources folder?
I tried to install the package from the .zip file (local) or from the Umbraco repository. I also tried to remove and install it many times from many ways. Always the same result. No error during installation and if I check manually the files in the Umbraco structure and from the .zip package, all files seem to be there and at the right place.
I'm using SQL Server. The table structure seem also to be fine.
I will email you an access to the system where you will be able to investigate the issue directly.
Error in licensingResource.checkValid function and some backoffice pages empty
Hi David,
I'm interrested to purchase your new version of EventCalendar for a customer project but when I try to use and test the package in the backend, I receive an empty context menu (to add new items) and an empty dashboard page.
When I run the Chrome DevTools, I can see an error in the backend of the interface about Licensing and I think that this error is related to the problems I have.
Umbraco version 7.4.3 assembly: 1.0.5948.18141
EventCalendar 3.2.1
Error: TypeError: licensingResource.checkValid is not a function at new
The installation process has reported success, all my browser caches are cleared and it seem I have all the files of the package to the good place in the Umbraco structure.
Screenshot:
Dashboard empty with error message in DevTools
Context menu empty
User is ok
Thank you for your help, I'm stuck with this problem since few days without solution.
Simon
Hi Simon,
thanks for reporting the issue. Have you installed the package through Umbraco package or nuget?
Will try to reproduce the problem and see how soon I can provide a fix for it.
Regards David
Hi Simon,
tested on a blank solution with umbraco 7.4.3 and package version 3.2.1. As always it worked on my machine. -.-"
Are you using SQL CE or SQL Server? Have you updated Newtonsoft.Json to 7.0.1? Can you verify that you have a file called licensing.resource.js under App_plugins/EventCalendar/Resources folder?
Maybe try to reinstall the package.
Regards David
Hi David,
Thank you for your fast response.
I tried to install the package from the .zip file (local) or from the Umbraco repository. I also tried to remove and install it many times from many ways. Always the same result. No error during installation and if I check manually the files in the Umbraco structure and from the .zip package, all files seem to be there and at the right place.
I'm using SQL Server. The table structure seem also to be fine.
I will email you an access to the system where you will be able to investigate the issue directly.
Thank you.
Simon
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