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  • Michael Beever 69 posts 150 karma points
    Nov 03, 2021 @ 10:33
    Michael Beever
    0

    Hello,

    I am trying to send an email to receipients from Formulate but all emails seem to be sent in plain text.

    Is there a way to stop this or change it?

    Thanks

  • Nicholas Westby 2045 posts 7034 karma points c-trib
    Nov 10, 2021 @ 18:12
    Nicholas Westby
    0

    According to the latest code for the email handler:

            // Add plain text alternate view.
            var mimeType = new ContentType(MediaTypeNames.Text.Plain);
            var emailView = AlternateView.CreateAlternateViewFromString(plainTextBody, mimeType);
            message.AlternateViews.Add(emailView);
    
    
            // Add HTML alternate view.
            mimeType = new ContentType(MediaTypeNames.Text.Html);
            emailView = AlternateView.CreateAlternateViewFromString(htmlBody, mimeType);
            message.AlternateViews.Add(emailView);
    

    It should be including both an HTML and a plain text version of the email. See here: https://github.com/rhythmagency/formulate/blob/v3/master/src/formulate.app/Forms/Handlers/Email/EmailHandler.cs

    If by "plain text" you mean that the emails are very basic, you could either create a custom handler to send a more developed email or you could use the designed emails feature of Formulate pro: https://www.formulate.rocks/pro/designed-emails

    That allows you to construct custom emails (e.g., if you want to have a better design).

    Another alternative would be to send the data to some third party like HubSpot, then send an email using that platform.

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