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  • Fredrik Esseen 590 posts 805 karma points
    Jan 24, 2017 @ 12:36
    Fredrik Esseen
    1

    Not receiving mails to recipient email fields

    I managed to send emails from my form when setting a static email recipient but when I try setting the email field as the recipient I wont get the email. What am I doing wrong?

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  • Nicholas Westby 1902 posts 6356 karma points c-trib
    Jan 24, 2017 @ 17:32
    Nicholas Westby
    0

    I can dig into this further later tonight, but what you've shown should work supposing you type in a valid email into the "E-post" field when you submit the form.

    Looks like you are using the latest Formulate version, 1.2.3, correct?

    Which version of Umbraco are you using? Also, is your SMTP configured to store emails to the local file system, to a service like MailTrap, or is it configured to send real emails?

    Also, be sure to enter an email address you have proven can receive emails using the static field. Additionally, be mindful that emails are now sent as BCC recipients, so if you are looking in the recipient list of an email to see who it was sent to, it wouldn't necessarily be apparent.

  • Fredrik Esseen 590 posts 805 karma points
    Jan 25, 2017 @ 08:05
    Fredrik Esseen
    0

    Yes, using the latest version of Formulate and Umbraco 7.5.7

    The smtp is an antispam "gate" so I suppose it stores it locally before sending. Can that have any effect?

    Im using the same email address as when sending static so Im certain that the address is valid.

  • Nicholas Westby 1902 posts 6356 karma points c-trib
    Jan 25, 2017 @ 08:20
    Nicholas Westby
    0

    Hmm, strange. Never got a chance to look at it tonight, but I'll try to find tomorrow night to give it a try to see if I can reproduce it.

    I would guess that the SMTP configuration isn't a factor if you sent the same email with the same recipient before and it worked.

    One thing I would note is that some antispam tools will block certain words. I once had an issue because one was blocking anything that used the word "test".

  • Nicholas Westby 1902 posts 6356 karma points c-trib
    Jan 25, 2017 @ 16:28
    Nicholas Westby
    0

    FYI, I was able to reproduce the issue. I think you've found a bug. I'll work on a fix and try to get it out today.

  • Nicholas Westby 1902 posts 6356 karma points c-trib
    Jan 25, 2017 @ 16:54
    Nicholas Westby
    100

    Formulate 1.2.4 contains a fix and was just released. Thanks for the report!

  • Fredrik Esseen 590 posts 805 karma points
    Jan 26, 2017 @ 07:11
    Fredrik Esseen
    0

    Glad to be of any help :)

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