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  • Mike Beale 32 posts 124 karma points
    Sep 07, 2018 @ 07:50
    Mike Beale
    0

    From / Reply to address

    Hi,

    It would be great if it was possible to set the from or reply to address to one of the fields on the form.

    Is this possible and I'm not configuring things correctly, the sender email is hard set in the email handler.

    Cheers, Mike

  • Nicholas Westby 1883 posts 6259 karma points c-trib
    Sep 10, 2018 @ 20:55
    Nicholas Westby
    0

    Hi Mike,

    This is not currently possible. However, I'm curious about your use case. Can you tell me a bit about it?

    We might be able to add a feature to support something like what you're after.

  • Mike Beale 32 posts 124 karma points
    Sep 11, 2018 @ 08:43
    Mike Beale
    0

    HI Nicholas,

    It's a standard simple contact us form:

    Contact us form

    And this is the email handler setup:

    enter image description here

    When a visitor completes the form, I get the email as expected. The issue is that if I reply it goes to the "Sender Email" which is set in the handler, rather than to the email address entered into the form.

    Would be great if the handler could use the Email field from the form for the sender, so when I hit reply it will use their email address.

    Hope than makes sense!

  • Nicholas Westby 1883 posts 6259 karma points c-trib
    Sep 11, 2018 @ 15:53
    Nicholas Westby
    0

    That makes sense. I think you'll run into issues if you try to use a recipient email address as the sender (don't think SMTP will allow you to do that).

    However, you might just be able to set the reply to address to the same as the recipient email address. One way of going about that would be to use the field picker to select the field that will be used to populate the reply-to address.

    There could be many ways of going about that. If you'd like to implement this with a pull request, please first outline the idea in an issue, including the technical approach you plan on taking (that way, I can vet the solution you have in mind before you invest any time in implementing it): https://github.com/rhythmagency/formulate/issues

    I'm sure you've already thought of this, but a simple alternative would be to forward the email and copy the email address from the message body.

  • Mike Beale 32 posts 124 karma points
    Sep 18, 2018 @ 07:55
    Mike Beale
    0

    Hi,

    I think you are right about having to use the reply to address, I remember having to do that in the past, in non-Umbraco projects.

    I will see if I can put the idea up into github, that side of things is all new to me, I don't even have a github account yet!

    Copy & pasting the email address is fine for me, but is very messy for users and they very quickly forget to do it!

    Mike

  • Nicholas Westby 1883 posts 6259 karma points c-trib
    Sep 18, 2018 @ 18:30
    Nicholas Westby
    0

    I will see if I can put the idea up into github, that side of things is all new to me, I don't even have a github account yet!

    Let me know if you have any questions about GitHub. It can definitely seem confusing at first, so happy to clarify things if you run into issues.

    Copy & pasting the email address is fine for me, but is very messy for users and they very quickly forget to do it!

    You might put instructions in the email message to remind them (though I could see them ignoring that out of habit).

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