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  • Ahmet 2 posts 72 karma points
    Apr 29, 2019 @ 13:30

    Chracater Error


    I use Umbraco v7.12.2/Formulate v2.4.3. I setup formulate forms, handlers, layouts, configs, etc. I can send email but received emails gives character error in MacOS. Windows works correctly.

    I think it is character encoding error. I would be very glad if you help.

    Thanks in advance, Ahmet

    MacOS MacOS

    Windows Windows

  • Nicholas Westby 1912 posts 6371 karma points c-trib
    Apr 29, 2019 @ 17:33
    Nicholas Westby

    Hmmm, I'm not exactly sure why that would be, but I have an idea.

    Maybe whatever Windows email client you are using is detecting the encoding, but the macOS email client is not.

    Perhaps the MailMessage can be set with a BodyEncoding of UTF8. Might help.

    If you submit a pull request, I can get this out much quicker. And that would have the benefit that you can test it with whatever email content you like to ensure it will work.

    If you would like me to look into a fix, please create an issue here:

    Might be a few weeks before I can get to it.

  • Nicholas Westby 1912 posts 6371 karma points c-trib
    May 07, 2019 @ 02:40
    Nicholas Westby

    For anybody who is curious, this should be fixed:

    Hopefully Ahmet can confirm this is the case.

  • Ahmet 2 posts 72 karma points
    May 09, 2019 @ 09:31

    Hi Nicholas,

    Sorry, I'm late. I installed Formulate 2.4.5 version and I also tried on a couple of MacOS computers. Unfortunately, it is not still working. If you tried correctly please send me your project. I am open your all suggestions.

    Thanks for everything, Ahmet

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