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  • Danni 13 posts 52 karma points
    Jun 18, 2015 @ 12:56
    Danni
    0

    Can't edit grid editors

    Hi

    In my umbraco backoffice i can't edit my grid editors. When i do, i get this:

    enter image description here

    Received an error from the server Failed to retrieve datatypes from tree service

    An error has occurred.

    Can you please help me?

    • Danni
  • Antoine 176 posts 1492 karma points
    Jun 18, 2015 @ 13:19
    Antoine
    0

    Hi Danni,

    Have you created some datatype just before having this issue?

  • Danni 13 posts 52 karma points
    Jun 19, 2015 @ 05:58
    Danni
    0

    Nope, it's working on my development server, but not on my live.

  • Jan Skovgaard 11257 posts 23497 karma points MVP 7x admin c-trib
    Jun 19, 2015 @ 06:15
    Jan Skovgaard
    0

    Hi Danni

    Have you double checked permissions are properly setup on your live server compared to your development server?

    /Jan

  • Antoine 176 posts 1492 karma points
    Jun 19, 2015 @ 07:18
    Antoine
    0

    Good Morning Danni,

    The GetAll method only list all current dataType of your instance, double check if all your datatype are properly installed and configured, maybe some plugin are missing or something like that.

    FYI: GetAll uses the Umbraco datatype service: var dataTypes = Services.DataTypeService.GetAllDataTypeDefinitions();

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