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  • Elliott Brown 41 posts 211 karma points
    Aug 07, 2019 @ 09:34
    Elliott Brown
    0

    404 error after publish to live server

    Hi,

    Hoping you can help,

    Setup on localhost without incident, however after publishing to live server, I get these errors (console and cms error included in pictures) when I try to search for an image.

    Any ideas?

    CMS Error

    F12 Developer Tools Console Error

  • Matthew Taylor 11 posts 85 karma points
    Aug 07, 2019 @ 19:28
    Matthew Taylor
    0

    Can you give a little bit of info about the publish.

    Did you;

    Manually transfer this to a Virtual Machine/IIS? If so have you checked your site permissions? Publish this through Visual Studio to Azure/AWS? Publish through a source control pipeline in something like Azure Dev Ops?

    Also are you building the site using NuGet or from an Umbraco download?

  • Elliott Brown 41 posts 211 karma points
    Aug 08, 2019 @ 08:37
    Elliott Brown
    0

    Hi Matthew,

    I published from Visual studio to an Azure deployment slot (right hand click in solution and select publish). The site is v7.15.1 - recently upgraded via NuGet. I am aware that Media Stock doesn't explicitly state support for v7.15.1

  • Matthew Taylor 11 posts 85 karma points
    Aug 08, 2019 @ 09:02
    Matthew Taylor
    0

    Have you included the plugin (In App_Plugins + other places) into the Visual Studio project before deploying?

    If its working locally and you are getting a 404 it sounds like not everything has been published up properly.

  • Elliott Brown 41 posts 211 karma points
    Aug 08, 2019 @ 09:36
    Elliott Brown
    0

    I wondered about that but couldn't see any files not included when I looked. It doesn't help that the URL is a pseudo URL ( I presume) - /umbraco doesn't contain a folder called backoffice, not does the plugin folder... Can you provide a location for the files so that I can check they are included in the project... thanks.

  • Dean Wiseman 26 posts 115 karma points
    Nov 05, 2019 @ 21:18
    Dean Wiseman
    0

    I'm getting the same error after publishing to a live server. I"ve confirmed all files in the App_plugins folder were published and included in the project. Works great on the local build but once published getting that same 404 error. Could it be a firewall issue on the server-side?

  • Dean Wiseman 26 posts 115 karma points
    Nov 06, 2019 @ 01:14
    Dean Wiseman
    0

    Getting the same error when deploying to a local copy of IIS as well.

  • Dean Wiseman 26 posts 115 karma points
    Nov 08, 2019 @ 13:54
    Dean Wiseman
    0

    Did you ever find a resolution to this issue?

  • Dean Wiseman 26 posts 115 karma points
    Nov 19, 2019 @ 15:43
    Dean Wiseman
    0

    Where do you find support for this package? Have there been any updates on this thread?

  • Elliott Brown 41 posts 211 karma points
    Nov 19, 2019 @ 18:37
    Elliott Brown
    0

    I solved this by installing it on the live server. For a reason that I never discovered the package doesn't publish. So providing it works locally just go ahead and install on your live server.

  • Dean Wiseman 26 posts 115 karma points
    Nov 19, 2019 @ 20:01
    Dean Wiseman
    0

    Tried that, says it installs but getting the same error.

  • Dean Wiseman 26 posts 115 karma points
    Nov 20, 2019 @ 18:19
    Dean Wiseman
    0

    Removed and re-added the BIN folder from the project to ensure everything is being included, re-deployed to the server, now getting 403 forbidden error when trying to search an image on the server. Everything works fine locally.

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