Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Elliott Brown 30 posts 159 karma points
    Aug 07, 2019 @ 09:34
    Elliott Brown
    0

    404 error after publish to live server

    Hi,

    Hoping you can help,

    Setup on localhost without incident, however after publishing to live server, I get these errors (console and cms error included in pictures) when I try to search for an image.

    Any ideas?

    CMS Error

    F12 Developer Tools Console Error

  • Matthew Taylor 10 posts 84 karma points
    Aug 07, 2019 @ 19:28
    Matthew Taylor
    0

    Can you give a little bit of info about the publish.

    Did you;

    Manually transfer this to a Virtual Machine/IIS? If so have you checked your site permissions? Publish this through Visual Studio to Azure/AWS? Publish through a source control pipeline in something like Azure Dev Ops?

    Also are you building the site using NuGet or from an Umbraco download?

  • Elliott Brown 30 posts 159 karma points
    Aug 08, 2019 @ 08:37
    Elliott Brown
    0

    Hi Matthew,

    I published from Visual studio to an Azure deployment slot (right hand click in solution and select publish). The site is v7.15.1 - recently upgraded via NuGet. I am aware that Media Stock doesn't explicitly state support for v7.15.1

  • Matthew Taylor 10 posts 84 karma points
    Aug 08, 2019 @ 09:02
    Matthew Taylor
    0

    Have you included the plugin (In App_Plugins + other places) into the Visual Studio project before deploying?

    If its working locally and you are getting a 404 it sounds like not everything has been published up properly.

  • Elliott Brown 30 posts 159 karma points
    Aug 08, 2019 @ 09:36
    Elliott Brown
    0

    I wondered about that but couldn't see any files not included when I looked. It doesn't help that the URL is a pseudo URL ( I presume) - /umbraco doesn't contain a folder called backoffice, not does the plugin folder... Can you provide a location for the files so that I can check they are included in the project... thanks.

  • Dean Wiseman 21 posts 90 karma points
    Nov 05, 2019 @ 21:18
    Dean Wiseman
    0

    I'm getting the same error after publishing to a live server. I"ve confirmed all files in the App_plugins folder were published and included in the project. Works great on the local build but once published getting that same 404 error. Could it be a firewall issue on the server-side?

  • Dean Wiseman 21 posts 90 karma points
    Nov 06, 2019 @ 01:14
    Dean Wiseman
    0

    Getting the same error when deploying to a local copy of IIS as well.

  • Dean Wiseman 21 posts 90 karma points
    Nov 08, 2019 @ 13:54
    Dean Wiseman
    0

    Did you ever find a resolution to this issue?

  • Dean Wiseman 21 posts 90 karma points
    Nov 19, 2019 @ 15:43
    Dean Wiseman
    0

    Where do you find support for this package? Have there been any updates on this thread?

  • Elliott Brown 30 posts 159 karma points
    Nov 19, 2019 @ 18:37
    Elliott Brown
    0

    I solved this by installing it on the live server. For a reason that I never discovered the package doesn't publish. So providing it works locally just go ahead and install on your live server.

  • Dean Wiseman 21 posts 90 karma points
    Nov 19, 2019 @ 20:01
    Dean Wiseman
    0

    Tried that, says it installs but getting the same error.

  • Dean Wiseman 21 posts 90 karma points
    Nov 20, 2019 @ 18:19
    Dean Wiseman
    0

    Removed and re-added the BIN folder from the project to ensure everything is being included, re-deployed to the server, now getting 403 forbidden error when trying to search an image on the server. Everything works fine locally.

Please Sign in or register to post replies

Write your reply to:

Draft