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  • James O'Leary 2 posts 72 karma points
    Jan 07, 2019 @ 12:22
    James O'Leary

    Cant see Shield environment in Umbraco version 7.12.4

    no shield admin area

    Checked the user admin for sections and the new Umbraco doesnt display this like previous versions. Thinking about updating via DB but do you have any ideas on enabling the user from here?

  • Matthew Wise 271 posts 1373 karma points MVP 4x c-trib
    Jan 07, 2019 @ 14:50
    Matthew Wise

    Hi James,

    Have you allowed your self access via User groups? You will need to reload the site once you have for it to appear.

    Hope this helps


  • Jcr 20 posts 130 karma points
    Jan 07, 2019 @ 19:45

    Hi James,

    As Matthew has pointed out, have you added the section to be 'visible' to the User Group?

    If not, the below steps should allow this:

    1. Login and navigate to User Section of Umbraco
    2. In top right hand corner, click Groups as highlighted in below image.enter image description here
    3. Click the desired User Group i.e. Administrators
    4. Click the Add button to the 'Assign Access' section (Please ignore that shield is already in listing in screenshot below): enter image description here
    5. Select Shield from the list & submit side panel
    6. Save the User Group
    7. Refresh the page

    Once refreshed, you should see the new section on the left hand side with the other sections.

    If this fails, you can update manually via the DB, but don't recommend this, as I don't know what the side affects will be for Umbraco! However, you'll need to look at the 'umbracoUserGroup' & 'umbracoUserGroup2App' tables within your umbraco database and 'marry' up the values correctly

    Hope the first approach works for you!

    Regards, Joshua

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