I’ve been struggling to determine how I can customize Umbraco Forms emails so I can have a workflow that goes to a customer, one to marketing, and one to our sales team. Fortunately, I’ve found your PerplexMail package for Umbraco and it should be able to do the trick once I get it configured.
However, I’m running into a couple issues:
(1) I configured the from email, published the nodes that were created and put my email in to send a test email for “Thank you, Perplex!”. However, I only get a blank email in my inbox – none of the content is populated? What am I doing wrong?
(2) How can I get “send an email with Perplex” or something similar to show up under the Umbraco Forms workflows? This is what I currently see:
thank you for using our package, and sorry to hear that you have some struggles. But let's try to fix those struggles :)
1) It's hard to say, maybe you can post some screenshots but my guess would be that the template you have chosen doesn't contain the tag [#content#].
See the default template over here. Somewhere in the code there's a [#content#]-tag and that's where the actual mail got inserted in the template.
2) To send a Perplex mail from your Umbraco Forms workflow you'll have to install one more dll. You can find it over here: https://our.umbraco.org/projects/backoffice-extensions/perplexmail-for-umbraco/ (at the packages-section): the PerplexMailWorkFlow.dll (https://our.umbraco.org/FileDownload?id=16866). It's not directly part of the PerplexMail-package because it will give errors when you don't have UmbracoForms installed.
After you've installed the package you will have one more workflow option named "Send PerplexMail".
Hopefully this will do the trick. Otherwise, let me know and we'll look further into it,
I've chosen the default Perplex main template that came with the package. I do see it has the content tag. However, in sending the test perplex email, I don't get any content in the body.
Here's the HTML of the test email I get:
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"><html><head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body><img style="opacity:0;" src="http://{redacted-domain-url}/App_Plugins/PerplexMail/s.gif?i=3&a=view"></body></html>
I have also successfully added the workflow DLL and I do see the workflow. I've tried connecting the workflow to both the default template and the default email that comes with the package. However, neither of these end up sending me an email.
I do get emails just fine when I use the default Umbraco email sender workflow.
Not sure how to debug this further; it seems like PerplexMail is having trouble sending emails with content and trouble sending emails from Forms.
I'm using:
Umbraco 7.5.4
Umbraco Forms 4.1.4
PerplexMain 2016-05-13
Any help is much appreciated; it seems like this has great potential to do what I need!
I updated our setup to the latest versions of everything on Friday and am getting around to testing again.
Same test setup as before but with these software versions:
Umbraco 7.5.7
Umbraco Forms 4.4.0
PerplexMail 2016-05-13
Here's what is working:
I can add a workflow to a form successfully
I can send a test email for the default Perplex email. The issue before was that I didn't specify the template on the email; Perplexmail had pulled another root node on my Umbraco setup.
Here's what isn't working
I don't receive emails from the workflow after a form has been submitted. I have tried a number of different workflow combinations and cannot get anything to work.
Any ideas? Thank you!
Edit
Also: Where is this code coming from in the test email? I'm not seeing it and I can't find where to remove it from being inserted. It's just showing up as a broken image in Outlook and Gmail for me.
/App_Plugins/PerplexMail/s.gif?i=3&a=view"
Edit #2
Looks like I needed to set the "TO" field in the test email for it to send via the workflow. It also looks like there's new versions of the PerplexMail and the Workflow dll on the project, so I'll test those out a second. I'm assuming once I get that TO field populated we'll be set!
Issue with setup and the initial test email
Hello PerplexMail,
I’ve been struggling to determine how I can customize Umbraco Forms emails so I can have a workflow that goes to a customer, one to marketing, and one to our sales team. Fortunately, I’ve found your PerplexMail package for Umbraco and it should be able to do the trick once I get it configured. However, I’m running into a couple issues:
(1) I configured the from email, published the nodes that were created and put my email in to send a test email for “Thank you, Perplex!”. However, I only get a blank email in my inbox – none of the content is populated? What am I doing wrong?
(2) How can I get “send an email with Perplex” or something similar to show up under the Umbraco Forms workflows? This is what I currently see:
Thank you!
Chris
Hi Chris,
thank you for using our package, and sorry to hear that you have some struggles. But let's try to fix those struggles :)
1) It's hard to say, maybe you can post some screenshots but my guess would be that the template you have chosen doesn't contain the tag [#content#].
See the default template over here. Somewhere in the code there's a [#content#]-tag and that's where the actual mail got inserted in the template.
2) To send a Perplex mail from your Umbraco Forms workflow you'll have to install one more dll. You can find it over here: https://our.umbraco.org/projects/backoffice-extensions/perplexmail-for-umbraco/ (at the packages-section): the PerplexMailWorkFlow.dll (https://our.umbraco.org/FileDownload?id=16866). It's not directly part of the PerplexMail-package because it will give errors when you don't have UmbracoForms installed.
After you've installed the package you will have one more workflow option named "Send PerplexMail".
Hopefully this will do the trick. Otherwise, let me know and we'll look further into it,
cheers Jeffrey
Hi Jeffery,
I've chosen the default Perplex main template that came with the package. I do see it has the content tag. However, in sending the test perplex email, I don't get any content in the body.
Here's the HTML of the test email I get:
I have also successfully added the workflow DLL and I do see the workflow. I've tried connecting the workflow to both the default template and the default email that comes with the package. However, neither of these end up sending me an email. I do get emails just fine when I use the default Umbraco email sender workflow.
Not sure how to debug this further; it seems like PerplexMail is having trouble sending emails with content and trouble sending emails from Forms.
I'm using:
Any help is much appreciated; it seems like this has great potential to do what I need!
Hi Jeffery,
I updated our setup to the latest versions of everything on Friday and am getting around to testing again.
Same test setup as before but with these software versions:
Here's what is working:
Here's what isn't working
Any ideas? Thank you!
Edit
Also: Where is this code coming from in the test email? I'm not seeing it and I can't find where to remove it from being inserted. It's just showing up as a broken image in Outlook and Gmail for me.
Edit #2
Looks like I needed to set the "TO" field in the test email for it to send via the workflow. It also looks like there's new versions of the PerplexMail and the Workflow dll on the project, so I'll test those out a second. I'm assuming once I get that TO field populated we'll be set!
--> Yep that fixed the issue.
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