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  • Dave Woestenborghs 3504 posts 12134 karma points MVP 9x admin c-trib
    Apr 28, 2015 @ 14:12
    Dave Woestenborghs
    0

    Trigger not firing

    I created a trigger to add a visitor to a segment when a profile component scores more than 50%. This trigger never get's fired.

    This is how the trigger is defined in the database:

    <ArrayOfProperty xmlns="http://schema.spindoctorhq.com/2011/06/Property" xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
        <Property>
            <Name>TriggerRuleTypeTag</Name>
            <Value i:type="a:string" xmlns:a="http://www.w3.org/2001/XMLSchema">Spindoctor.Profile</Value>
        </Property>
        <Property>
            <Name>ComponentId</Name>
            <Value i:type="a:long" xmlns:a="http://www.w3.org/2001/XMLSchema">1</Value>
        </Property>
        <Property>
            <Name>Comparison</Name>
            <Value i:type="a:string" xmlns:a="http://www.w3.org/2001/XMLSchema">G</Value>
        </Property>
        <Property>
            <Name>CompareMode</Name>
            <Value i:type="a:string" xmlns:a="http://www.w3.org/2001/XMLSchema">perc</Value>
        </Property>
        <Property>
            <Name>CompareValue</Name>
            <Value i:type="a:long" xmlns:a="http://www.w3.org/2001/XMLSchema">50</Value>
        </Property>
        <Property>
            <Name>Description</Name>
            <Value i:type="a:string" xmlns:a="http://www.w3.org/2001/XMLSchema">Value of attribute component &lt;span class="em"&gt;Leiderschap&lt;/span&gt; &amp;gt; 50%</Value>
        </Property>
    </ArrayOfProperty>

    The log shows this while profile score (in percentage) is more than 50%

    Trigger rule Value of attribute component Leiderschap > 50% (Id=4) not activated

    Is this is a bug or am I doing something wrong.

    Dave

  • SpindoctorBT 33 posts 124 karma points
    May 21, 2015 @ 22:31
    SpindoctorBT
    0

    Hi Dave,

    Your config seems to be correct and by the first look of it, it seems an error.
    We will investigate this one and get back to you.

    Cheers,

    Wouter

  • Dave Woestenborghs 3504 posts 12134 karma points MVP 9x admin c-trib
    May 22, 2015 @ 11:54
    Dave Woestenborghs
    0

    Hi Wouter,

    Thanks for looking in to it.

    Maybe it's better that I contact you through mail for further questions ? The license for the project has been bought.

    Dave

  • SpindoctorBT 33 posts 124 karma points
    Jun 08, 2015 @ 21:29
    SpindoctorBT
    0

    Hi Dave,

    Can you we-transfer a copy of your database and (compiled) solution to our info mail address?
    We will then be able to better pinpoint the issue by stepping through the specific Spindoctor code.

    Cheers,

    Wouter 

  • Dave Woestenborghs 3504 posts 12134 karma points MVP 9x admin c-trib
    Jun 09, 2015 @ 09:29
    Dave Woestenborghs
    0

    When I will get back from Codegarden, I will setup something where this this can be reproduced.

    Dave

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