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  • Anthony Chudley 50 posts 197 karma points
    Jan 09, 2018 @ 15:45
    Anthony Chudley
    0

    Blank editor pane

    Bit of an odd, and annoying one.

    Had setup Stacked Content on a site (running on 7.8beta), and all was working fine. I had configured the previews, added a bunch of content and all was well in Umbraco land.

    Have come back to the site today and for some reason the editor pane (right hand panel) isn't displaying the editor fields at all, it just comes up blank.

    Image showing empty pane

    With the previews turned on, the content previews fine in the back office, just no way to edit what is there.

    I have checked the console and not getting any error messages there, the network panel doesn't show any failed requests, neither do the Umbraco logs.

    So far I have

    1. Deleted the Cache and Temp files.
    2. Copied over the App_Plugins files and the dll's from a working site
    3. Created a new Data Type using stacked content
    4. Cried into my tea

    Out of ideas with what to look for next, any suggestions?

  • Lee Kelleher 4026 posts 15836 karma points MVP 13x admin c-trib
    Jan 09, 2018 @ 15:55
    Lee Kelleher
    0

    Hi Anthony,

    Yikes, that doesn't sound good!

    I'd have expected an error in the JS console (and/or the network panel) - but you've checked that. Hmmm.

    I'm wondering about if any DocType aliases have been renamed? As StackedContent references the alias, so if it can't find it, hence it would be blank/empty.

    Thanks,
    - Lee

  • Anthony Chudley 50 posts 197 karma points
    Jan 10, 2018 @ 09:30
    Anthony Chudley
    1

    I thought the same which is why I recreated the editor reselecting the types.

    I tried this morning again with a fresh doctype. Just a simple one with a single text field. No joy.

    So started digging around and looking into the innercontent script. And noticed something strange, and that was that it wasn't returning any tabs alongside the rest of the data in the object.

    I added a second tab to the document type, and now can see the first tab, but not the second tab.

    Any ideas why the tab collection would be returned short or empty?

  • Lee Kelleher 4026 posts 15836 karma points MVP 13x admin c-trib
    Jan 10, 2018 @ 09:36
    Lee Kelleher
    100

    I haven't experienced this issue with the tabs.

    I'm wondering if being on the 7.8-beta is related? All I can think, is does this work on the latest stable version of Umbraco (v7.7.8)?

    Thanks,
    - Lee

  • Anthony Chudley 50 posts 197 karma points
    Jan 10, 2018 @ 09:51
    Anthony Chudley
    0

    I've the same configuration working on a v7.7x site that works fine.

    The weird part is that when it was configured and setup on 7.8-beta it all worked fine.

    I'm going to have to leave that site on v7.8-beta as we needed to use one of the changes in it. For the minute i'll add a tab with a label on it to workaround the issue. When I get a chance I'll see if I can:

    1. Recreate the issue on a fresh install of the v7.8-beta
    2. Narrow down the reason why the tabs aren't being returned correctly on this site.

    If I find the cause, or am able to replicate it on a fresh install I'll raise an issue on the repo.

    Thanks for your help Lee.

  • Anthony Chudley 50 posts 197 karma points
    Jan 10, 2018 @ 15:18
    Anthony Chudley
    1

    Spot on! It is the beta.

    Just whipped up a new site (nuget), added 3 doc types, a page, and two types of content with 1 property (One text with an RTE, and one image with a Media Picker).

    And the same issue is there, and the workaround still works the same as well. So nice and easy to reproduce.

    I double checked and the other project had been upgraded from v7.7.6, I thought it was a fresh one. Too many projects I think.

    Thanks for your help again Lee.

  • Lee Kelleher 4026 posts 15836 karma points MVP 13x admin c-trib
    Jan 10, 2018 @ 15:25
    Lee Kelleher
    0

    Cool! Thank goodness for that - well, not that it doesn't work in the beta :-P

    Thanks for letting me know.

    Cheers,
    - Lee

  • Dan White 206 posts 510 karma points c-trib
    Feb 08, 2018 @ 19:04
    Dan White
    1

    Looks like this is still an issue in the official 7.8.0 release.

  • Lee Kelleher 4026 posts 15836 karma points MVP 13x admin c-trib
    Feb 09, 2018 @ 14:07
    Lee Kelleher
    0

    Oh, that is not good. I haven't had chance to try out 7.8.0 yet, will do soon... unless if a lovely community member gets there and figures it out before me? ;-)

  • Anthony Chudley 50 posts 197 karma points
    Feb 09, 2018 @ 14:33
    Anthony Chudley
    0

    Not having dug around, I'm wondering if it's the change to the info tab, which I think can't have properties added to anymore, or at least that was mentioned at some point.

    Seeing as my workaround of adding an extra tab causes n-1 tabs to show, I'm wondering if that new tab doesn't get returned, which would throw any index stuff out.

    Not at my dev machine at the mo, but will have a look when I am.

  • Joe Glombek 5 posts 75 karma points MVP 4x c-trib
    Feb 12, 2018 @ 17:15
    Joe Glombek
    0

    Looks like you're right Anthony.

    Adding a second tab makes the first tab show.

  • Claushingebjerg 939 posts 2574 karma points
    Feb 13, 2018 @ 08:55
    Claushingebjerg
    1

    still a bug in 7.8.1

  • Alex Skrypnyk 6175 posts 24186 karma points MVP 8x admin c-trib
    Feb 22, 2018 @ 08:08
    Alex Skrypnyk
    0

    Hi Claushingebjerg

    This issue has bee fixed in the latest event not alpha version of Stacked content as answered Dave Woestenborghs here - https://our.umbraco.org/projects/backoffice-extensions/stacked-content/stacked-content-feedback/90617-empty-editor-dialog#comment-286067

    So try to download the latest version of code from Github and use, I already did it

    /Alex

  • Alex Skrypnyk 6175 posts 24186 karma points MVP 8x admin c-trib
    Feb 16, 2018 @ 12:46
    Alex Skrypnyk
    0

    still a bug in 7.8.1

    browser console error:

    TypeError: Cannot read property 'icContentTypeAlias' of undefined
        at createEditorModel (DependencyHandler.axd?
    
  • MiloW 10 posts 90 karma points
    Mar 11, 2022 @ 08:41
    MiloW
    0

    Apparently, I still have this effect. Most often if I edit one language, then save and publish, go to another language... and it happens. Sometimes when I don't save.

    Only page refresh brings the pane content back.

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