Hi Everyone,

I'm getting a 500 error after clicking tinify everything

In Network Requests tab I can see the following error

angular.min.js?cdv=1090572063:106 PUT https://[website]/umbraco/backoffice/api/Tinifier/TinifyEverything 500 (Internal Server Error)

{"headline":"Tinifier unknown error","message":"Unexpected character encountered while parsing value: <. Path '', line 0, position 0.. We logged the error, if you are a hero, please take it and post in the forum (just click on this message)","url":"https://our.umbraco.org/projects/backoffice-extensions/tinifier/bugs/","sticky":true,"type":"error"}

In the front end I can see the message "Tinifier unknown error:" which shows up after approximately 50 seconds

There are approximately 13,000 images

In the Umbraco log I can see the error message

2020-10-15 00:15:44,161 [P41476/D2/T87] ERROR Tinifier.Core.Controllers.TinifierController - Unhandled controller exception occurred Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path '', line 0, position 0. at Newtonsoft.Json.JsonTextReader.ParseValue() at Newtonsoft.Json.JsonTextReader.Read() at Newtonsoft.Json.Linq.JObject.Load(JsonReader reader, JsonLoadSettings settings) at Newtonsoft.Json.Linq.JObject.Parse(String json, JsonLoadSettings settings) at Newtonsoft.Json.Linq.JObject.Parse(String json) at Tinifier.Core.Controllers.TinifierController.GetAllPublishedContentAndGetImageCroppers(List`1 nonOptimizedImages) at Tinifier.Core.Controllers.TinifierController.

Does anyone know what the issue might be? Works on a local install and on a staging version of the site ... although both with fewer images.

Umbraco Version == 7.10.3 Tinifier Version == 1.6

Have tried "hard reset".

Thanks

John