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  • Phong Nguyen Dinh 26 posts 197 karma points
    Sep 21, 2017 @ 08:18
    Phong Nguyen Dinh
    0

    Error: This extension not supported. You can tinify only PNG and JPG files

    Hi,

    I know there is a question about this error before: here. But I think I figure out the reason.

    There are 2 ways to upload an image in Umbraco:

    • The first one: Directly upload an image: Compress Successful

    enter image description here

    • The second one: Upload image using Media Type: Error, can't compress

    enter image description here

    Could you please help me with the solution to fix this?

    One more thing, is there any differences about compressing between 2 kinds of uploading images?

    Thanks, Phong.

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  • Phong Nguyen Dinh 26 posts 197 karma points
    Sep 22, 2017 @ 02:39
    Phong Nguyen Dinh
    0

    Hi Backend Devs,

    Did you figure out the problem about this issue?

    Thanks, Phong

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  • Matthew Wise 271 posts 1373 karma points MVP 5x c-trib
    Sep 22, 2017 @ 07:16
    Matthew Wise
    0

    Hey Phong,

    Is this when you are using a custom media type it fails?

    I didn't write or work the package but I have a fork of it so may look at fixing it and doing a pull request

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  • SSA Backend 108 posts 640 karma points
    Sep 22, 2017 @ 08:07
    SSA Backend
    0

    Hi Phong, we will investigate this issue and if it possible we will fix it in next version of Tinifier V1.3.

    Thanks for your post.

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  • Phong Nguyen Dinh 26 posts 197 karma points
    Sep 28, 2017 @ 03:41
    Phong Nguyen Dinh
    0

    Hi Backend Devs,

    May I ask when the Next version of Tinifier will be released?

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  • SSA Backend 108 posts 640 karma points
    Sep 28, 2017 @ 09:47
    SSA Backend
    0

    Hi,

    It will be released on the next week

    Thank you!

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  • SSA Backend 108 posts 640 karma points
    Oct 10, 2017 @ 12:42
    SSA Backend
    100

    Hey,

    We released a new version where your issue is resolved. By the way, we support custom media types if they have "umbracoExtension" property and valid extension.

    Please, read more about current (1.3) version on our blog.

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  • Phong Nguyen Dinh 26 posts 197 karma points
    Oct 16, 2017 @ 03:23
    Phong Nguyen Dinh
    0

    Thank you Backend Devs.

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