I have a flat rate shipping provider and I'm customizing it with regional extra costs. But I have a problem, in some cases shipping cost is decided after calling the shipping company for some distant regions. Is there a way an editor can edit manually the shipping price so it is correctly displayed for future reference?
I thought I could do it by adding something like a "distant" region but if I update the shipping address on the backend the shipping price is not recalculated (that's probably right), but I don't know how can I solve this!
PS: Facing this problem, I also noticed that the backend is missing some simple but helpful additions like order comments which an editor could input and the client could be informed. Or maybe editing the order instead of deleting and reordering for a small change. Are these things somewhere in the roadmap?
Shipping is calculated before the invoice is saved and your right that it is not recalculated after changing the address. This is actually by design as there are a lot of use cases where that would be problematic.
One of the features that has been requested is the ability to add an adjustment to the invoice cost to balance partial refunds for example. Adjustments could be positive or negative and essentially amount to a new line item in which the back office editor would enter a description and the amount of the adjustment. I am planning on adding this feature in the release after next. Would that work for you?
Order notes have been talked about but the implementation has not been decided upon. Simple notes would be relatively quick - it just has not been a priority. It'd be great to get this as a feature request on issues.merchello.com.
Yes, I understand this is by design and I think it is correct. The adjustments sounds like a good addition and I think it would be a step forward in the backoffice, so I guess it is scheduled for something like 1.8.5? That would be great, it seems to fit my problem so I'll wait for it!
Concerning the issue tracker, well it's a bit embarassing but I'm really a noob when it comes to trackers and social programming sites :( although I'd really like to help in the near future.
Thank you very much for all the good work and prompt replies!
We're all noobs as quickly as things continue to move forward =)
The next release is 1.9.0 so it be after that. After we get through CodeGarden, the plan is to put together the tasks to complete for 1.10.0. If we do any intermediate releases (1.9.x) it will be to address issues raised in the community.
Just FYI, you could also write a custom directive to embed on the sales overview page that would accomplish what you need as well. I'd be happy to get you going on that if it's something you need pronto.
Recalculate (or manually change) shipping price
Hello,
I have a flat rate shipping provider and I'm customizing it with regional extra costs. But I have a problem, in some cases shipping cost is decided after calling the shipping company for some distant regions. Is there a way an editor can edit manually the shipping price so it is correctly displayed for future reference?
I thought I could do it by adding something like a "distant" region but if I update the shipping address on the backend the shipping price is not recalculated (that's probably right), but I don't know how can I solve this!
PS: Facing this problem, I also noticed that the backend is missing some simple but helpful additions like order comments which an editor could input and the client could be informed. Or maybe editing the order instead of deleting and reordering for a small change. Are these things somewhere in the roadmap?
Shipping is calculated before the invoice is saved and your right that it is not recalculated after changing the address. This is actually by design as there are a lot of use cases where that would be problematic.
One of the features that has been requested is the ability to add an adjustment to the invoice cost to balance partial refunds for example. Adjustments could be positive or negative and essentially amount to a new line item in which the back office editor would enter a description and the amount of the adjustment. I am planning on adding this feature in the release after next. Would that work for you?
Order notes have been talked about but the implementation has not been decided upon. Simple notes would be relatively quick - it just has not been a priority. It'd be great to get this as a feature request on issues.merchello.com.
Hi Rusty,
Yes, I understand this is by design and I think it is correct. The adjustments sounds like a good addition and I think it would be a step forward in the backoffice, so I guess it is scheduled for something like 1.8.5? That would be great, it seems to fit my problem so I'll wait for it!
Concerning the issue tracker, well it's a bit embarassing but I'm really a noob when it comes to trackers and social programming sites :( although I'd really like to help in the near future.
Thank you very much for all the good work and prompt replies!
We're all noobs as quickly as things continue to move forward =)
The next release is 1.9.0 so it be after that. After we get through CodeGarden, the plan is to put together the tasks to complete for 1.10.0. If we do any intermediate releases (1.9.x) it will be to address issues raised in the community.
Just FYI, you could also write a custom directive to embed on the sales overview page that would accomplish what you need as well. I'd be happy to get you going on that if it's something you need pronto.
Rusty, for now we just use the cash payment provider and we capture a bigger amount than the one suggested. So it's not an immediate need.
But if you have a rough example of how can this be accomplished with a custom directive I'd like to see it and try playing with it!
Thanks!
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