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  • Kyle 10 posts 90 karma points
    Jan 10, 2017 @ 00:20
    Kyle
    0

    Coupon codes not working with Paypal provider

    Hey Rusty,

    I am running Umbraco 7.4.3 and Merchello 2.1.0 and am having issues with the paypal payment provider whenever an order with a discount applied to it comes through.

    I get no token passed to paypal because when using AuthorizePayment it comes back with the 'totals of cart item amounts do not match order amounts'.

    I've looked at the items that show up on the invoice and I have 4 items - a product with its full price, the discount (the 'price' field is a positive number), the shipping amount, and tax, which is 0.

    The total on the invoice correctly comes out to the tax + product price + shipping price - discount. I'm not entirely sure what is going wrong. Credit card transactions go through fine.

    Do you have any ideas for what might be going wrong?

    Thanks, Kyle

  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Jan 10, 2017 @ 00:34
    Rusty Swayne
    0

    Hmm - you're the second reporting an issue with coupon codes - see: https://our.umbraco.org/projects/collaboration/merchello/merchello/82178-coupon-codes-not-being-applied-until-after-cookies-are-cleared

    Can you read through this and see if you can add anything to the discussion. Still not able to replicate it myself.

  • Kyle 10 posts 90 karma points
    Jan 10, 2017 @ 16:32
    Kyle
    0

    I checked out that topic but I'm not sure that it applies here. I don't have any issues with coupons when checking out normally with a credit card.

    We're still using version 2.1.0 of Merchello so we wouldn't be affected by any new changes.

    We just implemented the paypal payment provider and we're only having these problems when you select to check out with paypal and have a coupon on the order. Best I can tell things aren't adding up correctly on the invoice when you have a coupon, but I don't really know why.

  • Rusty Swayne 1655 posts 4993 karma points c-trib
    Jan 11, 2017 @ 16:12
    Rusty Swayne
    0

    Looking through the issue tracker, there was this issue which was fixed in 2.1.1 - http://issues.merchello.com/youtrack/issue/M-1082

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