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  • ecommerce 2 posts 52 karma points
    Nov 07, 2013 @ 07:07
    ecommerce
    0

    Extension not found or permission denied

    Hi, Ive installed this package to one of my staging website, but its not working, im getting Extension not found or permission denied error.

    <error>

    Extension not found or permission denied

    </error>

    I'm using Umbraco 4.7.2, is it compatible?

    Can you help please?

    Thanks

  • Nigel Wilson 945 posts 2077 karma points
    Nov 07, 2013 @ 07:48
    Nigel Wilson
    0

    Hi there

    Sorry to hear you have experiencing problems.

    I believe the functionality should work in 4.7.2 although cannot 100% confirm. 

    From the info provided I am not sure where you are seeing the message - are you able to provide additional information.

    Also as per http://our.umbraco.org/FileDownload?id=6172 are you able to verify that the setting in your umbracosettings.config does exist.

    If so does the URL look correct ?

    If so can you copy the URL and paste into a browser - what response is returned ?

    Cheers, Nigel

  • ecommerce 2 posts 52 karma points
    Nov 08, 2013 @ 06:44
    ecommerce
    100

    Hi, thanks for your reply.

    I’ve figured out.

    But I should have been more clear. I was seeing that message when accessing the URL in the umbracosettings.config.

    But the reason it could not find the extension is because I have a lowercase rewrite rule applied to my IIS.

    so when accessing https://mydomain.com/base/restExtRecycleBin/DeleteItems/10/30.aspx (Capitalized) it was rewriting to https://mydomain.com/base/restextrecyclebin/deleteitems/10/30.aspx (Lowercase) and returning that error I mentioned.

     

    The solution is to apply an exclusion in the rewrite to anything inside the /base/ folder.

    thank you

  • Nigel Wilson 945 posts 2077 karma points
    Nov 09, 2013 @ 23:51
    Nigel Wilson
    0

    Hi ecommerce - pleased you figured out the issue.

    Maybe tick your last post as the solution so it appears as resolved.

    Cheers, Nigel

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