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  • Brad 13 posts 34 karma points
    Nov 09, 2012 @ 17:29
    Brad
    0

    Installed--site crashed

    I installed the package on Umbraco 4.0.4.1 and my entire site crashed.

    Every page, and the admin console all say "Internal Server Error"

    Any suggestions as to how I can remove it?

    Thanks

  • Brad 13 posts 34 karma points
    Nov 09, 2012 @ 17:39
    Brad
    0

    More details..

    I made a stupid mistake and installed the package on Umbraco 4.0.4.1 and thus, crashed my entire site due to the .NET version mismatch. Every page, and the admin console all now say "Internal Server Error"

    Any suggestions as to how I can remove it manually?

    Do you have a list of everything changed by the package so I can manually back it out?

    Thanks,

    - Brad

  • Simon steed 376 posts 688 karma points
    Nov 09, 2012 @ 17:59
    Simon steed
    0

    Hi Brad,

    Best way to find out what files were added would be to unzip the package and look at the files within, if you remove these you *should* hopefully get away with it. You did backup beforehand didnt you?

    Regards

    Simon

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Nov 09, 2012 @ 18:37
    Jan Skovgaard
    0

    Hi Brad

    What package did you install?

    I suggest that you have a look in the web.config and see if some lines have been duplicated, which can cause this error. I've once seen this with ImageGen when I intended to do an upgrade from a previous version. The installation went fine but the key that was added to the web.config file was in their 2 times, since the upgrade did not just overwrite the existing key.

    Hope this helps.

    /Jan

  • Brad 13 posts 34 karma points
    Nov 09, 2012 @ 19:58
    Brad
    0

    I installed the most recent package.  Is there a version of uKnowledgeBase available for 4.0.4.1 and .NET 3.5?  I think the .NET 4.0 is what actually killed it.

    I deleted all the items manually, and I'm back in business.

    Thanks for the quick response.

    - Brad

  • Simon steed 376 posts 688 karma points
    Nov 09, 2012 @ 22:02
    Simon steed
    0

    Hi

    Glad it's sorted - I never compiled it for 3.5 but the source is available so you could download and recompile then try?

    Si

  • Brad 13 posts 34 karma points
    Nov 09, 2012 @ 23:45
    Brad
    0

    I may give that a shot when I have some time.

    Thanks.

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