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  • Craig P 14 posts 95 karma points
    May 17, 2021 @ 15:24
    Craig P
    0

    CMSImport Error - Clarification of CMSImport Limitations

    Hi,

    I am trying to evaluat CMSimport as it seems to be the best of a small bunch of import tools out there. I have a sample database of what I think is 160 records (there are 160 rows in my CSV file) There are 2 languages (UK and Germany) and when I try to do an import it stops with a message that I have reached the limit:

    Duration 00:00:24 Records in datasource 46 Records added 45 Errors The amount of records in the datasource exceeded the Trial License limit. Buy a Pro license to lift this limit.

    So what is a record? Is there some confusion because I have two languages? The content for both languages are in the same row (titleUK and titleDE for example).

    Or am I reading the restrictions all wrong? my understanding was that you could import 500 records?

    Thanks for any help...

  • Richard Soeteman 4045 posts 12898 karma points MVP 2x
    May 18, 2021 @ 08:24
    Richard Soeteman
    0

    Hi Craig,

    It's the total amount of imported items that gets calculated not the single batch. More than happy to send you a trial license to see if CMSImport can help you. Mail [email protected] if you are interested in that.

    Best,

    Richard

  • Craig P 14 posts 95 karma points
    May 18, 2021 @ 08:59
    Craig P
    0

    Thanks for the reply, still not 100% sure of how it works? but I would appreciate a trial license please and have sent you an email.

    Thanks, Craig

  • Brian 30 posts 171 karma points
    Dec 18, 2022 @ 22:23
    Brian
    0

    Greetings,

    I'm also wondering how the total amount of imported items is calculated for the Trial version.

    I have a small batch of accounts that I tried importing to my production environment right after installing the package and I've run into the same message as above with the same values (46 in datasource / 45 imported).

    I appreciate any further insight.

    Take care,

    Brian

  • Richard Soeteman 4045 posts 12898 karma points MVP 2x
    Dec 19, 2022 @ 10:21
    Richard Soeteman
    0

    Hi Brian,

    A total items of imported records is calcultated not just the current batch.

    Best,

    Richard

  • Brian 30 posts 171 karma points
    Dec 19, 2022 @ 13:56
    Brian
    0

    Thanks for the quick reply.

    What you describe is how I'm understanding the trial calculations, however, it presents me with that message even after a new package install on a new production environment.

    Shouldn't the import calculations be zero in this scenario?

    --Brian

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