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  • Mark 255 posts 612 karma points
    Jul 04, 2012 @ 19:04
    Mark
    0

    Not working in 4.7.1.1

    After installing version 1.0.3 on two 4.7.1.1 sites, I can verify that there is no "Export Media" option in the context menu when right clicking a media folder.

    Unfortunately I couldn't report the compatibility as it said I needed to download it first, which I had already done, so it would seem the Umbraco site has a bug also.

  • Mark 255 posts 612 karma points
    Jul 06, 2012 @ 18:43
    Mark
    0

    Will there be any plans to update for 4.7.1.1?

  • Mark 255 posts 612 karma points
    Sep 17, 2012 @ 19:44
    Mark
    0

    It appears not

  • Tom Fulton 2030 posts 4998 karma points c-trib
    Sep 17, 2012 @ 20:08
    Tom Fulton
    0

    Hi Mark,

    Sorry for no response on this - somehow I missed this discussion.

    I just checked on a 4.7.1.1 site.  When I installed it initially the menu item didn't show up, but after refreshing it shows correctly when right-clicking a folder in the Media library.

    I'm sure you've tried refreshing in the last 3 months so I'm guessing something else is at play :)  Anything special about your install?  Any errors in your umbracoLog table?  What other packages are installed?

    -Tom

  • Metaphysical 6 posts 52 karma points
    Mar 11, 2013 @ 14:41
    Metaphysical
    0

    Hi All, If not working in 4.7.1.1 try http://www.mydomain.com/umbraco/TheOutfield/ExportMedia/Handlers/ExportMedia.ashx?id=xxxx ie 1234 which is the id of the subfolder in the media section you can see in browser status bar when you mouse over the folder will export the zip file all suggestions in forum did not work for version 4.7.1.1 of umbraco maybe clashing dll or setting but that url worked for me just replace domain and id

    Metaphysical

  • Mark 255 posts 612 karma points
    Mar 12, 2013 @ 13:28
    Mark
    0

    Hi Tom / Metaphysical

    Apologies for not reponding sooner. As there was no response initially we decided not to use the package. I'm sure we'll have cause to use it again at some point, at which point I'll post any related issues here.

    Thanks, Mark

  • Mark 255 posts 612 karma points
    Dec 11, 2013 @ 11:54
    Mark
    0

    Hi Tom,

    We tried this package again on the same Umbraco version. The menu item is there now, but it shows as [Export Media] without an icon, which doesn't look good. Does this sound right?

    I am getting the following error when trying to download a folder with subfolders:

    Access to the path 'C:\MyWebsite\wwwroot\umbraco\theoutfield\exportmedia\handlers' is denied.

    And sometimes also:

    The process cannot access the file 'C:\MyWebsite\wwwroot\media\40355\Phil Shrimpton.tiff' because it is being used by another process.

    Any idea what might be causing these? Can the package handle sub folders?

    I read on this post that there was a fix.

    Thanks, Mark

  • Tom Fulton 2030 posts 4998 karma points c-trib
    Dec 12, 2013 @ 23:17
    Tom Fulton
    0

    Hi Mark,

    Thanks for the update.

    Regarding the "[Export Media]" text, that is actually expected since the package doesn't seem to add a language file entry during the install. This could be fixed pretty easily, though.

    Regarding the Access Denied error, I'm not quite sure why that would be happening off the top of my head. My first guess would be to make sure you have permissions set correctly on that folder. Next I would try to see if I can access it manually using this URL (just replace the ID parameter with a valid media ID to zip up). Barring that, does the error have any additional details that might give some clues, or is it only what you pasted above?

    /umbraco/TheOutfield/ExportMedia/Handlers/ExportMedia.ashx?id=1234

    Finally, regarding the "used by another process" message, is that something you're able to reproduce consistently, or is it just intermittent right now? That could be expected if the file is in use by someone else, I suppose.

    Hope this helps. I just tested on a fresh 4.7.1.1 install using a media folder with many subfolders, so I don't think that's the issue. Let us know how you get on - would love to get to the bottom of this.

    -Tom

  • Mark 255 posts 612 karma points
    Dec 17, 2013 @ 16:27
    Mark
    0

    Hi Tom,

    Thanks for your response.

    Regarding the "[Export Media]" text, can I do something to fix this? e.g. add a dictionary item?

    On the Access Denied error. The permissions on the media folder haven't changed, but searching for the filename in the Media section search box shows the file name with an id, but clicking it doesn't take me to the location in the Media tree like it does for any other file, so it would appear there's a problem with that image specifically, unfortunately the Media section is huge on this site, so I can't find the image. Maybe you have a tip on how to do that...

    Trying to access the file manually downloads an empty zip file.

    Regarding the "used by another process" error. This hasn't happened again, so for now I'll assume it was a glitch sent to complicate things :-)

    Thanks,

    Mark

  • Mark 255 posts 612 karma points
    Dec 17, 2013 @ 16:48
    Mark
    0

    Hi Tom,

    I decided to look in the database and found the nodeId of the problem image by looking up the property id via the cmsPropertyData table. I noticed there was a path discrepency, but I don't know if it's a red herring.

    The problem image is 5 sub folders down the media heirarchy. The path is:

    path="-1,3046,3051,3307,3317,3320"

    Looking at the parent paths, I see the following:

    path="-1,6307,3046"
    path="-1,6307,3046,3051"
    path="-1,6307,3046,3051,3307"
    path="-1,6307,3046,3051,3307,3317"

    The path for the problem image is missing the second heirarchy level, nodeId 6307. Is this normal? Does Umbraco have a limit on the number of levels of sub folders allowed?

    Thanks,
    Mark

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