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  • Paul Hulatt 47 posts 59 karma points
    Aug 31, 2010 @ 16:58
    Paul Hulatt
    0

    Unable to load folder list

    Running this for the first time and getting the above error.

    The Media section on my installation is quite large with many folders so maybe this is a timeout as it happens after 30 seconds? 

    Using version 4.0.3 on IIS6.

     

    Thanks

  • Matt Brailsford 2403 posts 11654 karma points MVP 6x c-trib
    Aug 31, 2010 @ 17:13
    Matt Brailsford
    0

    Hmmm, possibly.

    Are you able to install Fiddler (http://www.fiddler2.com/fiddler2/) or similar to see what the response from the server is when you launch the folder picker?

    Many thanks

    Matt

  • Paul Hulatt 47 posts 59 karma points
    Sep 02, 2010 @ 17:24
    Paul Hulatt
    0

    Server Error in '/' Application.

    Object reference not set to an instance of an object.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:

    [NullReferenceException: Object reference not set to an instance of an object.]
       TheOutfield.UmbExt.DesktopMediaUploader.DesktopMediaUploaderHandler.CreateMediaTree(Media[] nodes, XmlTextWriter xmlTextWriter) +112
       TheOutfield.UmbExt.DesktopMediaUploader.DesktopMediaUploaderHandler.CreateMediaTree(Media[] nodes, XmlTextWriter xmlTextWriter) +350
       TheOutfield.UmbExt.DesktopMediaUploader.DesktopMediaUploaderHandler.CreateMediaTree(Media[] nodes, XmlTextWriter xmlTextWriter) +350
       TheOutfield.UmbExt.DesktopMediaUploader.DesktopMediaUploaderHandler.CreateMediaTree(Media[] nodes, XmlTextWriter xmlTextWriter) +350
       TheOutfield.UmbExt.DesktopMediaUploader.DesktopMediaUploaderHandler.CreateMediaTree(Media[] nodes, XmlTextWriter xmlTextWriter) +350
       TheOutfield.UmbExt.DesktopMediaUploader.DesktopMediaUploaderHandler.ProcessFolderListRequest(HttpContext context, XmlTextWriter xmlTextWriter) +191
       TheOutfield.UmbExt.DesktopMediaUploader.DesktopMediaUploaderHandler.ProcessRequest(HttpContext context) +551
       System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +181
       System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +75
    


    Version Information: Microsoft .NET Framework Version:2.0.50727.3082; ASP.NET Version:2.0.50727.3082
  • Matt Brailsford 2403 posts 11654 karma points MVP 6x c-trib
    Sep 03, 2010 @ 18:30
    Matt Brailsford
    0

    Ok, then that's a little bit weirder than a timeout.

    Can't think what could be null, but I can try and put some more checking within the CreateMediaTree function and see if that helps.

    I'll try a create a DLL for you to test, as it looks unlikely to be something I'll be able to replicate.

    Matt

  • Matt Brailsford 2403 posts 11654 karma points MVP 6x c-trib
    Sep 03, 2010 @ 19:56
    Matt Brailsford
    0

    Hi Paul,

    I've just uploaded another release if you've like to reinstall (or just swap the dlls) and give it a go to see if it resolves your issue.

    Many thanks

    Matt

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