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  • Connie DeCinko 931 posts 1158 karma points
    Feb 07, 2011 @ 17:50
    Connie DeCinko
    0

    Click the Media section icon, click the Media folder, nothing.  Click RecycleBin and now I see Desktop Media Uploader.  Click Install Now.  Says Installing Application, please wait...  About 30 seconds later I get "Try Again."

     

  • Matt Brailsford 2241 posts 10932 karma points MVP 6x c-trib
    Feb 07, 2011 @ 18:39
    Matt Brailsford
    0

    Hi Connie,

    What version of Umbraco are you using? Also what version of IIS? as it sounds like the .air mimetype isn't registered. Checkout the instructions on the main project page for setting up a mime type on IIS 6, or check here (http://blogs.iis.net/bills/archive/2008/03/25/how-to-add-mime-types-with-iis7-web-config.aspx) for instructions for setting one up on IIS7

    Many thanks

    Matt

    PS Still not sure why the dasboard only appears on the recycle bin as I can't replicate it.

  • Daniel Howell 21 posts 42 karma points
    Feb 23, 2011 @ 02:49
    Daniel Howell
    0

    Hi Matt,

    I am having the same issue - I get "Try Again" every time I try to install the application (after it sits on Installing Application for about 30 seconds).

    I am using Umbraco 4.5.2.

    I checked IIS7, and it didn't have a mime type for .air registered, so I added one.

    Should my web.config file have anything in it to show that the mime type is registered?? I think perhaps my web.config file was checked in to source control when I did the package install, so it may not have been writable...

    Any help would be greatly appreciated - I'm really itching to try out the app!

    Cheers,

    Daniel

  • Matt Brailsford 2241 posts 10932 karma points MVP 6x c-trib
    Feb 23, 2011 @ 07:48
    Matt Brailsford
    0

    Hi Daniel,

    If you are using IIS7 then yes, you should have the following in your web.config

    <staticContent>
          <mimeMap fileExtension=".air" mimeType="application/vnd.adobe.air-application-installer-package+zip" />
        </staticContent>

    You could try installing the air app manualy by running the .air file yourself. If this works, then it's most definatley something to do with the mime type setup. You'll find the air file at:

    /umbraco/plugins/theoutfield/desktopmediauploader/desktopmediauploader.air

    Matt

  • Daniel Howell 21 posts 42 karma points
    Feb 24, 2011 @ 02:27
    Daniel Howell
    0

    Hi Matt,

    Thanks for the reply.

    As soon as I add the code you mentioned to the web.config file (to the system.webServer node), ALL images in the umbraco admin interface, along with styles in the front end become broken.

    This is what I see:

     

    I tried running the app directly, and it worked, but I would like to get it working through the web interface, so that others can install it as well.

    Cheers,

    Daniel

  • Matt Brailsford 2241 posts 10932 karma points MVP 6x c-trib
    Feb 24, 2011 @ 08:43
    Matt Brailsford
    0

    Hi Daniel,

    Ok, that's a little weird. The fact that you managed to install it manually though, does suggest to me, it's almost certainly an issue with the mime type, so I'd keep persisting with it.

    Just to eliminate any screw ups with pasting it in the right place, maybe you can give this a go via IIS

    http://www.iis.net/ConfigReference/system.webServer/staticContent/mimeMap

    obviously setting the extension to "air" and the mime type to "application/vnd.adobe.air-application-installer-package+zip"

    Many thanks

    Matt

  • Trevor Loader 199 posts 256 karma points
    May 24, 2011 @ 23:45
    Trevor Loader
    0

    I've been having the same issue - "As soon as I add the code you mentioned to the web.config file (to the system.webServer node), ALL images in the umbraco admin interface, along with styles in the front end become broken.".

    I think I've figured out why/when this happens.

    If you've already registered the air mime type at the IIS7 level (therefore for all sites), if you the add the same air mimetype to the web.config it seems to break the images/css.

    Very weird.  So the solution is either register at the root level only OR register for each website...but not both.

    Also note: that the mimetype is in the default umbraco 4.7.0 web.config...so this will cause all sorts of issues when installing umbraco if you have the mimetype registered at the iis level.  You'll need to remove it from the web.config BEFORE installing umbraco.

    Hope that helps those who have the same issue.

    Trevor

     

  • Matt Brailsford 2241 posts 10932 karma points MVP 6x c-trib
    May 25, 2011 @ 09:05
    Matt Brailsford
    0

    Hey Trevor,

    Interesting. I didn't even think of that. Weird that it causes all images to fail though, will have to look into it and see if I can find out why.

    Thanks for doing some digging

    Matt

  • Matt Brailsford 2241 posts 10932 karma points MVP 6x c-trib
    May 25, 2011 @ 09:12
    Matt Brailsford
    0

    Hey Trevor,

    Quickly looking into it, I think we might have 2 options

    1) Inside the <staticContent> node, start with a <clear /> tag to remove all higher level declarations

    or

    2) Inside the <staticContent> node, start with <remove fileExtension=".air" /> tag to remove specifically any higher level declarations for the .air extension

    I'll do some testing of my own, but though you might like to try them aswell in the mean time.

    All the best

    Matt

  • Trevor Loader 199 posts 256 karma points
    May 25, 2011 @ 22:58
    Trevor Loader
    0

    Matt, you're a genious!

    Option 2 - adding a remove statement first fixes the issue.

    I assume you'll update your package to include the remove statement for those who install DMU into umbraco versions 4.6.x and below?

    I think we also need to get the core umbraco 4.7.x web.config changed in the next release to include the remove statement too....as others like myself that have IIS configured in this way have a horrible umbraco installation experience without it.  Do you know how to try and get this into the core?

    Cheers, Trevor

     

  • Matt Brailsford 2241 posts 10932 karma points MVP 6x c-trib
    May 26, 2011 @ 09:45
    Matt Brailsford
    0

    Hey Trevor,

    Glad to hear it worked. I'll get right on updating the standalone and umb 4.7 version (I can update both).

    Thanks for the feedback, it's made sorting it out so much easier =)

    Cheers

    Matt

  • Matt Brailsford 2241 posts 10932 karma points MVP 6x c-trib
    May 26, 2011 @ 10:55
    Matt Brailsford
    0

    Hi Trevor,

    FYI I have released an updated version of the standalone DMU with the fix applied, and have also submitted the fix to the core version which should be included in the next bug fix release (http://umbraco.codeplex.com/SourceControl/changeset/changes/0f56abf6fb95)

    Cheers

    Matt

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