Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at

  • Tom 1 post 71 karma points
    Dec 15, 2015 @ 17:30

    ImageGen Professional Features won't enable

    I'm having issues getting Professional Features enabled after purchasing a key.

    I have the relevant entries in my Web.config

    <section name="urlrewritingnet" restartOnExternalChanges="true" requirePermission="false" type="UrlRewritingNet.Configuration.UrlRewriteSection, UrlRewritingNet.UrlRewriter" />
    <section name="microsoft.scripting" type="Microsoft.Scripting.Hosting.Configuration.Section, Microsoft.Scripting, Version=, Culture=neutral, PublicKeyToken=31bf3856ad364e35" requirePermission="false" />
    <section name="clientDependency" type="ClientDependency.Core.Config.ClientDependencySection, ClientDependency.Core" requirePermission="false" />
    <section name="Examine" type="Examine.Config.ExamineSettings, Examine" requirePermission="false" />
    <section name="ExamineLuceneIndexSets" type="Examine.LuceneEngine.Config.IndexSets, Examine" requirePermission="false" />
    <section name="log4net" type="log4net.Config.Log4NetConfigurationSectionHandler, log4net" requirePermission="false" />
    <section name="ImageGenConfiguration" type="ImageGen.ImageGenConfigurationHandler,ImageGen" />
    <sectionGroup name="umbracoConfiguration">
      <section name="settings" type="Umbraco.Core.Configuration.UmbracoSettings.UmbracoSettingsSection, Umbraco.Core" requirePermission="false" />
      <section name="BaseRestExtensions" type="Umbraco.Core.Configuration.BaseRest.BaseRestSection, Umbraco.Core" requirePermission="false" />
      <section name="FileSystemProviders" type="Umbraco.Core.Configuration.FileSystemProvidersSection, Umbraco.Core" requirePermission="false" />
      <section name="dashBoard" type="Umbraco.Core.Configuration.Dashboard.DashboardSection, Umbraco.Core" requirePermission="false" />


    <ImageGenConfiguration configSource="config\ImageGen.config" />

    My ImageGen.config simply contains (I have removed my site information)

    <ImageGenConfiguration><Registration><Key domain="">KEY-HERE</Key></Registration></ImageGenConfiguration>

    and I'm still getting basic features when visiting /ImageGen.ashx?version

    Any ideas?

  • Douglas Robar 3570 posts 4711 karma points MVP ∞ admin c-trib
    Dec 16, 2015 @ 07:45
    Douglas Robar

    Hi, Tom,

    Sorry to hear of your difficulties. On the surface all looks correct in your config files. Here are the standard troubleshooting steps the might be worth double-checking.

    If you find that ImageGen not in Professional mode:

    ImageGen is always in 'Professional' mode when running on localhost or any *.local domain to allow you to test out the Pro features before purchasing a domain key.

    You can check if ImageGen is running in Professional mode with the URL (where you'd type your actual domain in place of '').

    If the version check displays 'ImageGen Basic' at the top rather than 'ImageGen Professional' please check these items which should resolve most situations:

    1. Your site's /web.config file should have two entries for ImageGen in addition to your other site settings, see below:

      <configuration>  <configSections>
          <section name="ImageGenConfiguration" type="ImageGen.ImageGenConfigurationHandler,ImageGen" />
      <ImageGenConfiguration configSource="config\ImageGen.config" />   </configuration>
    2. Please confirm that the site's /config/imagegen.config file has the purchased domain key(s) in it.

    3. If both of the above are in place correctly, please verify the XML of the /config/imagegen.config file is valid by pasting it's contents into an online validator such as I've seen problems where a subtle typo in the config file will keep it from being read correctly and thus ImageGen will ignore the file entirely, which means the domain keys wouldn't be loaded.

    Still have problems? Let us know! And, if possible, include URLs to the page(s) with issues and also include your imagegen.config file so that we might reproduce the problem. If that info is sensitive, feel free to contact us directly via our website at


Please Sign in or register to post replies

Write your reply to: