Hi,

I'm evaluating uCommerce 2.0 for an upcoming project.  We'll be selling products that have a delayed fulfilment process (as the products are bespoke, they need to be made once payment is Authorised).

Looking at Soren's excellent tutorial on setting-up PayPal as a payment provider, there are still a few questions in my mind regarding acquiring, cancelling and refunding payments.  The section in his blog post (http://www.publicvoid.dk/SetupUCommerceToIncludePayPalAsAPaymentMethod.aspx) with a very similar title to this post is perhaps a little too light on detail in this area.  Can anyone enlighten me as to how I would go about acquiring or refunding a payment in the back office?

As an aside, is it possible to alter the default workflow steps for an order in the back office?  By default, the statuses are New Order, Completed order, requires attention, Invoiced, paid, Cancelled, manually cancelled, which don't particularly suit my needs.

Thanks in advance,

Paul