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  • Jon 3 posts 23 karma points
    Mar 28, 2012 @ 09:43
    Jon
    0

    Configuring uCommerce license after site migration

    Hello,

    I'm in the process of migrating an Umbraco based site with uCommerce installed over to a new server and am now getting the "uCommerce Developer Edition" banner displayed in the site's header region.

    I've already configured a staging.domain.com alias to show my client the site in it's new environment so everything looks normal from their perspective on the "demo version", but I'm have issues tracking down what changes need to be made for the new server to take over the license and have the old server stop using it.

    Any suggestions on a starting place?

    Thanks!

  • Søren Spelling Lund 1797 posts 2786 karma points
    Mar 29, 2012 @ 15:24
    Søren Spelling Lund
    0

    Did you install an license on the old site? If not you can get one from one from the uCommerce site.

    If you have a license installed in the existing site please delete the .lic file in the root of the site. The .lic file is the activation file, which ties the license to the site. Each key is good for a couple of activations so you'll be fine reactivating it. If it doesn't work you've probably reached the limit of your key. Please get in touch if this happens so we can reset the key for you.

  • Jon 3 posts 23 karma points
    Mar 29, 2012 @ 17:52
    Jon
    0

    Hello Søren,

    Yes the license was installed on the old site, and it looks like the limit on the key has been reached.  What information do you need from me to get the limit reset?

    Thanks and talk to you soon!

  • Jon 3 posts 23 karma points
    Apr 05, 2012 @ 11:34
    Jon
    0

    Hi again,

    Just wondering where I can send the information on the site I'm migrating to, and what information is required to get the key reset.

    Thanks!

  • Søren Spelling Lund 1797 posts 2786 karma points
    Apr 24, 2012 @ 07:58
    Søren Spelling Lund
    0

    If you've got a paid version you can get direct support via support AT ucommerce DOT dk. Everything else is handled here.

  • Søren Spelling Lund 1797 posts 2786 karma points
    Apr 24, 2012 @ 08:39
    Søren Spelling Lund
    0

    Forgot to mention I just need the URL for the site to reset the key.

    You can shoot the info to ssl AT ucommerce DOT dk

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