One node of two load-balanced servers won't validate its license
Hi,
We have paid for an Enterprise license.
Our site launched over the weekend, and I made sure the uCommerce.key file was in the root folder, and exactly the same folder permissions were set-up on both of the load-balanced servers.
However, when I changed the bindings from "preview.SITENAME" to "www.SITENAME" (and therefore causes uCommerce to have to validate its license), only one of the two nodes created a file called "MACHINE-NAME.lic" in the root. Therefore, if the load-balancer sends you to one of our nodes, you are shown the "uCommerce Developer Edition" banner.
This is pretty embarrasing for us, especially as we have paid for a license.
In the umbracoLog table I see an error stating "Server was unable to process request. ---> Decryption Error - check your license parameters are up-to-date", although googling this term returns no results whatsoever.
We are being forced to remove the Node that won't authenticate its license from our load-balanced cluster, so the site is currently only running one half-power.
Any help to resolve this issue ASAP would be appreciated.
Usually this is a case of licenses being activated too many times. Make sure to only put keys files in production environments as dev and stage activations will count against the number of activations available.
One node of two load-balanced servers won't validate its license
Hi,
We have paid for an Enterprise license.
Our site launched over the weekend, and I made sure the uCommerce.key file was in the root folder, and exactly the same folder permissions were set-up on both of the load-balanced servers.
However, when I changed the bindings from "preview.SITENAME" to "www.SITENAME" (and therefore causes uCommerce to have to validate its license), only one of the two nodes created a file called "MACHINE-NAME.lic" in the root. Therefore, if the load-balancer sends you to one of our nodes, you are shown the "uCommerce Developer Edition" banner.
This is pretty embarrasing for us, especially as we have paid for a license.
In the umbracoLog table I see an error stating "Server was unable to process request. ---> Decryption Error - check your license parameters are up-to-date", although googling this term returns no results whatsoever.
We are being forced to remove the Node that won't authenticate its license from our load-balanced cluster, so the site is currently only running one half-power.
Any help to resolve this issue ASAP would be appreciated.
Thanks
Usually this is a case of licenses being activated too many times. Make sure to only put keys files in production environments as dev and stage activations will count against the number of activations available.
If the key is installed in dev/stage to avoid the blue developer banner, you can use one of the staging keywords instead: Staging Sites without the Developer Edition Banner.
I resolved this issue with Sørens offline help. Thanks Søren!
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